Process Automation Expert (Business Excellence) Brunel Energy Kuwait Posted on April 16, 2019 5 - 10 years $2,001 - $3,000 Al Kuwait - Kuwait Bachelors in Computer Application(Computers), Bachelor of Business Administration(Management), Bachelor of Technology/Engineering(Computers, Electronics/Telecomunication). Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB KEY ACCOUNTABILITIES & ACTIVITIES Managing Process Automation Projects (Process Design/Re-engineering) for improvement: • Lead process development projects (process automations) by applying the process automation management methodology. • Develop and Re-validate Business Cases for process automations and quantify process improvements and cost optimizations to be realized out of the automation opportunity. • Develop the Business Requirements Document needed to address all the business rules, governance, process reporting requirements and workflow needed for automation. • Identify the as-is scenarios and develop / re-engineer the simplified to-be Business Processes aimed at improving business efficiency and simplify the workflow. • Analyze process models coming from new and existing processes to identify the quality management system requirements and gaps in defining the RACI within the process model by reviewing information with the process owners before documenting the process activities. • Define key process performance and compliance indicators and agree on joint performance targets with process owners and build the right process performance reporting structure for continual monitoring process. • Define appropriate process performance management tools (SLAs, OLAs, KPIs) and get cross-functional approvals. Measuring, monitoring and managing performances of business processes. • Clear process activities’ confusions by interviewing different stakeholders of the same process as part of the process documentation reviews. • Identify the testing scenarios and testing plan related to the developed automation workflow and closely follow-up with business teams to ensure all test cases are qualified and the tool is meeting the requirements and ready to be used by endusers. • Design reports needed to control the automated processes and supervise the trend analysis to realize benefits and identify future improvements. • Develop a working knowledge of process improvement methodologies and project management and provide advice and guidance to process owners/stakeholders on quality management issues. • Identify need for process updates and redesign. • Document and update documented process activities as per Company Kuwait’s documentation requirements. • Establish and develop monitoring management tools to enforce processes and SLAs use and benefits realization to provide tangible results of processes implementation and waste elimination across Company Kuwait. Conduct periodic reassessment of processes, based on functions’ request (either based on standard plans, or based on specific requests). • Execution of Process Review Meetings (PRMs) as per the applicable procedures to ensure effectiveness of Company Kuwait processes and their compliance with the management system. • Develop and Implement Process Improvement Programs and monitor progress of the initiates. • Perform any other related activity deemed to be within their competency, as and when required. Process Implementation Checks and Quality Assurance: • Facilitate changes to QMS documentation where Departments lack the capability. • Assist in revising procedure documents and forms prior to release to ensure their compliance with ISO 9001 and QMS requirements. • Review / Analyze results from various sources (Customer Retention Study / Mystery Shopping / External Assessments and ensure that process issues are communicated to the appropriate stakeholders and action plans are developed and executed on a timely basis (as part of the Process Review Meetings). • Perform any other related activity deemed to be within their competency, as and when required. Company Industry Telecom / ISP Department/Functional Area Other Desired Candidate Profile QUALIFICATIONS/REQUIREMENTS Industry/Domain: Management / Commercial Field Necessary knowledge and Experience to be able to do the job: • 5 years’ commercial experience is required. • Knowledge of Business Processes and Project Management is required • Knowledge of Process Automation Management and Excellence Models (EFQM) is required • Computer literate, especially with Microsoft Office products & Microsoft Project • Knowledge of telecom industry will be an advantage. Education and Certification Requirements: • University degree or equivalent specialised in business related field. Job Specific Technical Skills: • ISO Certified Lead Auditor/ / any specialisation in Process / / Process Improvement Methodology etc. • Certification in any Lean/Project Management Methodology (PMP, Prince2, Scrum Agile, Kaizen, TQM, Six Sigma, etc.) is preferred Keywords Business Excellence Process Automation Expert ISO Certified Lead Auditor Process Improvement Methodology Process Design Process Implementation Quality Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Process Expert Jobs also searched Process Expert Jobs Process Advisor Jobs Process Developer Jobs Project Management Jobs Quality Assurance Jobs Prince2 Jobs Six Sigma Jobs Brunel Energy Kuwait Brunel Energy provides consultant to International oil & gas, petrochemical, power generation and associated industries. Through a network of 105 offices in 35 countries in over 5 continents we provide technical / professional specialists to the largest multinational Oil & Gas companies and major EP C contractors through well established global supply agreements. More View Contact Details Contact Name/ Designation: Wasim Khan - Address: Office 22 Waha Mall Dajeej Area Farwaniya Farwaniya Kuwait 81001 LandLine:+965 2433 7398 / 2433 2496 Fax:91-22- Mob.:91-22- Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?