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Process Optimization Lead


Posted on January 15, 2020

1 - 2 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Position Summary
The position revolves around identifying and executing (Order to Cash) O2C process initiatives to improve performance, monitor execution of controls & meeting both the current & Future business & market needs. You will need to proactively engage with the different operational functions providing an understanding of the results through the appropriate communication channels & the proper training & coaching sessions. The role involves the monitoring and the reporting of the function s Key Performance Indicators & the performance of the Service Plans. Ensuring the promotion of the Good practices & sharing these practices across the organization. In essence, the role will support the O2C function in defining the common ways of working to maximize the efficiency & standardization.
A day in the life of...
• Your Day will revolve around the management of improvement through engaging with the different operational functions providing a clear understanding of the results of the results.
• Monitoring and the reporting of the different performance indicators promoting the Nestl Continuous Excellence Measures across the O2C Teams.
• Proactively determining the root cause for repetitive or systemic exceptions and identification of recommendations & Action plans following the rigorous analysis
• Proactively provide recommendation & Actin plans after rigorous analysis
• Support In defining the common ways of working to maximize the efficiency and standardization.
• Support the function in order to continuously review, follow up and monitor progress to improve customer service level, deliver competitive advantage, minimize exceptions, enable cost improvements & Excel in compliance
job requirements
More than 5 years
Not Specified at least
FMCG Food Services/Restaurants/Catering

FMCG / Foods / Beverages


Desired Candidate Profile

What will make you successful
• You will constantly look for ways to simplify & standardize the processes as such good analytical skills together with the use of the relevant systems & applications will be key.
• Being Open to new solutions together with finding & building the connections to ensure the right root cause is addressed with the correct action plans.
• You will be engaging with different teams across the O2C Function as such the ability to interact & coach different teams will be important
• Continuous improvement & rapidly changing needs will be frequently experienced as such the ability to manage ambiguity will support your success
• Demonstrating curiosity, creativity, enjoyment of challenges and being open to different options and points of view are key to your success.
• 1-2 years of operational experience in continuous improvement & order to cash ideally with specialization in Demand capture, stock allocation, Order optimization, pricing & logistics
• Experienced in successful improvement implementation within Nestl
• Experienced in Program Management
• Leading & Coaching problem-solving activities using basic, intermediate & complex problem solving methodologies.


Process Optimization Lead


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