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Product Manager, FX

National Bank of Dubai

Posted on November 13, 2019

2 - 3 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

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Job Description

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* Department Description:
To lead the product development and management effort for RWBM across Liabilities & Transaction Banking products, to achieve planned group objectives and business targets, in alignment with segment strategies and by leveraging the different distribution and marketing channels.
Brief Description:
A critical product management role handling GlobalCash Card proposition including revenue optimization and establishing a market leading customer solution. Additionally, assist in ongoing Retail FX initiatives across segments.
Job Requirements:
Global Cash Card Product
- Define GlobalCash card product strategy based on Market / Customer / Competitor related inputs & research.
- Sales planning & marketing campaigns to drive channels.
- Support distribution teams with trainings, resolving customer service issues and sales incentive schemes.
- FX Margin pricing review & competition benchmarking.
- Maintaining a market leading position being the first & only bank in region to offer multi-CCY FX prepaid card.
Key Stakeholders management:
Internal
- Treasury & FIG - FX Margin pricing
- PSB, PRB & PB segment teams.
- IT & MB Channel optimization and product integrations
- RISK & Compliance for NPPA, KYC
- Marketing - Customer campaigns
- CLM & GCE - customer behavior analysis and campaign analytics.
External
- MasterCard - Product innovation and BAU servicing.
- Partner Banks for Non Resident Business initiatives.
Retail FX - Business strategy & FY revenues
- Active segment engagements to support BAU flows
- Special pricing deal booking for quoted flows
- New products: Forwards, DCI & CCY structures
- Manage ongoing projects & BAU fixes undertaken to improve customer experience or basis partner technology upgrade
Digital Initiatives
- Perform end to end testing in UAT, Staff pilot & production for the changes on channels to ensure successful launch.
- Communicate new changes with relevant team/ staff to enable them answering customer queries.
- Identify innovative opportunities for Digital and STP products
- Ongoing review & enhancement of existing setup to maximize efficiency and quality.
Additional Details:
- Post Graduate
- Must possess good analytical numerical skills
- Product proposition management
- Payment solutions segmentation
- MS office knowledge is mandatory
- Must possess good analytical numerical skills
- Team player with keen ability to learn
- Have good communication skills
- Have good interpersonal skills


Banking / Financial Services / Broking

Product Development / Product Management

Keywords

Product Manager FX

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National Bank of Dubai

Emirates NBD was formed in the year 2007 with the merger between Emirates Bank International (EBI) and the National Bank of Dubai (NBD). Headquartered in Dubai, Emirates NBD is one of the leading banking groups in the Gulf region specializing in wealth solutions, banking solutions, mobile banking , etc., for individuals, corporates, and businesses. Over the years it has earned several awards and accolades of which some of the recent ones are listed below:

• Won global recognition at RBI 2018 Global Awards, 2018;

• Named Best Retail Bank in the Middle East by The Asian Banker, 2018;

• Named The Banker’s ‘Bank of the Year – UAE’ for the third consecutive year in 2017;

• Named Banking Company of the Year by Gulf Business, 2017; and many more.





The banking institution’s vision is to become a leading and globally recognized financial services provider. Towards this end, it is committed to consistently making its customers’ lives simpler by offering solutions that help accomplish their financial objectives.





As an employer, Emirates NBD is committed to the personal and professional growth of its people. In fact, the institution firmly believes that, both the growth of its employees and business goes hand in hand. It offers excellent salaries, compensation packages, and perks along with numerous learning and development programs for continuous growth of its employees.



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