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Product Specialist (Ophthalmology)

Al Zahrawi Medical

Posted on June 19, 2019

0 - 5 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Job Purpose:
Generating new prospects as well as maintaining the existing clients, expanding market share and insuring client satisfaction. This post carries sales and profit targets that the Product Specialist should meet quarterly and yearly.

Principal Accountabilities:
Internal:
o Preparing and applying for Tenders
o Preparing ORF and PRF (once PO’s are received )
o Market intelligence (to be submitted to the management and analyzed in order to develop marketing strategies, raise brand awareness as well as the company awareness, and introduce new clients to our services and products )
o Coordination with different departments in the company ( OSD and delivery of goods, to insure customer satisfaction )
o Pricing and quotations
o Delivering and implementing company strategy
o Planning work schedules and weekly and monthly timetables
o Attending the business unit and division meetings, technical data presentations and briefing
o Market information gathering

External:
o New prospects: in order to achieve sales new clients must be found, by doing the proper research its easier and more effective to locate them, this increases the chances in getting more sales, this is done by searching new clinics and hospitals (online), and then visiting them and determine their needs and their potential
o Maintaining and following up on existing clients: by regular visits and gathering information about their work flow and the daily issues they face and responding to that issues as quick as possible which will strengthen the established trust .
o Maximize sales in existing account: by understanding this particular client and their work flow we can offer them more of the same product or a different one to facilitate their work flow and make their life easier which will get us more sales.
o Follow up on payments: so it’s not delayed, I have to visit the finance department in the hospital s make sure that they issue the payment on time.

Technical Responsibilities:
o Supervising removal of demo units: so our machine doesn’t get damaged in the process and to take the final feedback from the client.
o Supervising installation of new and demo units: in order to make sure that nothing is damaged while installing the machine and it also shows the client that we consistently follow up and make sure that everything goes smoothly and that we provide a high quality service
o Follow up on delivery: either by a phone call or e-mail to our stores or by calling the client and making sure that he got the items or he is satisfied.
o Handling various issues that may come up with clients: like errors, technical questions, operation questions, to build loyalty with this particular client.

Administrative Responsibilities:
o Generate reports to management
o Logging data into CRM.
o Advise quotes to coordinators
o Preparing and applying for Tenders
o Preparing ORF and PRF (once PO’s are received )
o Market intelligence


Sales / Business Development

Desired Candidate Profile

Minimum Qualification:
Bachelor in optometry or biomedical engineering

Experience:
At least 2 years’ experience in selling medical devices. Experience in dealing with Diagnostic and Laser equipment of ophthalmology.

Job Specific Skills:
Good presentation skills
Excellent communication skills
Good negotiation skills
Punctual
Strong writing skills and a high level of fluency in English language

Behavioral Capabilities:
Taking responsibility
Time management and Prioritizing
Adherence to roles and regulations
Taking initiatives
Proactivity
Working with people
Drive for results
Customer focus
Developing self
A team player
Highly motivated
Meeting deadlines
Highly responsive
Highly organized

Keywords

Sales Ophthalmology

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Al Zahrawi Medical

Al Zahrawi Medical is a healthcare focused company specializing in Medical, Surgical, Diagnostic & Analytical Lab and Nuclear Medicine supplies with presence throughout the UAE and Qatar.

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