WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. A post-secondary certificate in the related functional area.
Experience: Six or more years of progressively responsible support work experience in general administrative work, including at least four years in human resources or related field.
Knowledge & Skills: Extensive knowledge of specialised HR administrative work practices and methods, gained through relevant technical training and experience.
Good communication skills and in-depth understanding of HR principles and their application in order to respond to and resolve a range of complex HR queries.
Ability to analyse reports and proactively make recommendations for improvements to the design and delivery of specialised services.
Ability to build relationships with a variety of individuals across and outside WFP in order to effectively understand and meet HR support requirements.
Experience in supervising, supporting, and training others, as well as coordinating resources and organising own work.
Ability to assert opinions and persuade others by developing logical and well-reasoned arguments.
Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station s language, if different.
At this level job holders have independent responsibility for technical, specialized work including planning, organization and coordination, and setting objectives. They deal with a variety of complex issues that are often undefined and involve areas of uncertainty and complex inter-relationships. The instructions received are broad and the job holders are expected to consistently demonstrate a high degree of responsibility and initiative to respond independently to queries. Job holders have a level of expertise and knowledge to adapt and develop systems and processes in order to continually improve the level of support provided. They are expected to motivate and develop a team of support staff and/or are responsible for specialized support service(s) where the work is undertaken with the help of specially designed techniques, methods and processes.
To co-ordinate and deliver a full range of HR support services in order to ensure accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Coordinate and provide a full range of HR management assistance and activities including follow-up actions, resolution of issues and unforeseen situations, to ensure consistency and quality of HR services delivered to clients.
2. Co-ordinate and supervise work of other HR staff, and support their learning and development, to ensure staff possess up-to-date knowledge of HR systems and procedures required to perform their duties and subsequently can contribute to the provision of effective HR services.
3. Regularly monitor, oversee and adapt existing HR procedures and collaborate with a wide range of HR stakeholders across the organisation to identify, assess and meet evolving HR support needs.
4. Analyse and respond to a variety of complex internal and external queries, to ensure that clients are well-informed and that HR team activities are aligned with broader WFP objectives.
5. Analyse and interpret a variety of data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, workforce, etc., and provide advice and recommendations to managers along with comprehensive analysis and reports for informative decision-making.
6. Support and deliver a range of HR services allocated by the professional officer in compliance with relevant policies, procedures and processes.
7. Oversee and support the delivery of on boarding activities for new staff joining WFP, to ensure that relevant processes are followed and the conditions of terms of service are explained and understood.
8. Review and/or prepare a wide range of complex HR documentation to ensure accuracy and meeting established deadlines.
9. Monitor HR management systems to ensure accuracy of HR data and compliance with the established deadlines.
10. Oversee the maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
11. Monitor staff deployment and handle related administrative actions including preparation of comprehensive reports, to support efficient HR service enabling WFP to respond quickly to a crisis.
4Ps CORE ORGANISATIONAL CAPABILITIES
Industry Type :
NGO / Social Services / Community Services / Non-Profit
Functional Area :
Chefs / F&B / Housekeeping / Front Desk
Desired Candidate Profile
• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP s Strategic Objectives to WFP team and partners in the field.
• Be a force for positive change: Implements new methods or tools to improve team s work processes and productivity.
• Make the mission inspiring to our team: Maps team s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.
• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
• Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• Create an I will / We will spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.
• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• Focus on getting results: Monitors team s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.
• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP s goals and objectives.
• Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team s efforts to ensure that they will fulfill the needs of internal and external partners.
DEADLINE FOR APPLICATIONS
25 June 2018
Female applicants and qualified applicants from developing countries are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.