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Program Manager, Amazon Logistics

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Posted on July 10, 2018

3 - 4 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and in the most cost effective way possible.
We are actively seeking an innovator, communicator, influencer and problem solver. Amazon seeks a Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operational and technical projects in the Middle East Amazon Logistics team.
The successful candidate will thrive in a constantly evolving business environment and work well with cross-functional teams to provide a world-class delivery capability. This role offers an opportunity to make business-critical decisions that will minimize network costs while continuing to increase the speed at which we deliver to our customers. This individual will work with teams on a global scale across Finance, Retail, Technology and Field Operators to help deliver key strategic initiatives or roll our new solutions. They will incorporate process improvement/lean methodologies and use large data analysis components to drive decisions. Travel can be up to 25% of the time domestically and internationally. The role is located in Dubai.
Partner with key stakeholders to define program strategy (serve as a liaison between Tech and Ops teams), project plans and manage technology implementations
. Develop scorecards, manage network execution and performance to plans
Promote data-driven decision making across the team, using tools such as Tableau, SQL, Excel. and others
Create region specific programs/products and services that improve customer experience and reduce cost
Manage and lead initiatives to grow and scale the operations
Partner with other service leaders across Amazon to identify and influence the development of new programs/products and services
Address barriers through problem solving and coordination with stakeholders
Directly influence the definition and management of the strategic roadmaps for the network
Evangelize and gain buy-in for strategy and roadmap from stakeholders by writing narratives and influencing peers and senior operations leadership
Create program goals and related metrics, track progress, and manage through obstacles to achieve objectives
Define user experience goals, stories and requirements that can be used to develop new programs and services as well as improve existing processes
Share best practices with other Amazon teams on a global scale

Internet / E-commerce / Dotcom


Desired Candidate Profile

Bachelor s Degree in Supply Chain, Industrial Engineering, Computer Science, Physics, Mathematics or other quantitative discipline
Minimum of five (3) years of full-cycle program/product management experience in a similar industry
Experience in logistics/transportation/supply chain/package delivery/last mile operations
Experience executing supply chain management concepts: forecasting, demand planning, optimization, capacity management and logistics
Experience working with tech teams to build technology-based tools/solutions that will reduce cost and improve the overall program
Demonstrated experience conducting time and motion studies, value stream/process mapping, failure mode analysis and root cause analysis
Experience developing playbooks to include milestones and launch schedules to ensure timely and successful delivery of projects
Experience performing cost/benefit analysis, analyzing risk/reward tradeoffs, and making decisions in a highly-ambiguous and ever-changing environment
Proven ability to drive decisions through data and analytics using excel and other tools MBA or Master s Degree in Industrial Engineering, Operations Management or related field
Experience in last mile operations highly preferred
Experience leading and influencing teams that are responsible for managing business operations


Sql Project Management Analytics Data Analysis Product Management Supply Chain Management Logistics Computer Science Capacity Management Forecasting


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Founded in the year 2005, Souq.com is one the largest e-commerce sites in the Arab world. The award-winning retail business and an online marketplace allow SMEs, merchants, brands and distributors to distribute their products online. The website claims to attract over 35 million visits to its cat alog which features over 1.5 million unique products from 30 different categories. Some of the most popular product categories featured on the website are consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products. The company has its offices in UAE, Egypt, Saudi Arabia and Kuwait. It also has Product and Engineering centers in India and Jordan.

Souq has an employee base of more than 3,000 employees. The company offers competitive salaries and benefits to all its employees. Being a strong believer of employee-employer partnership, it promotes skill training, leadership development, and personal transformation to help them learn and grow along with the business.

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