Program Manager

Norwegian Church Aid (Somalia)

The Program Manager / Head of Program (PM/HoP) plays a pivotal leadership role in Norwegian Church Aid s (NCA) programmatic work in Somalia. Reporting directly to the Country Director, the PM/HoP is responsible for:

• Providing strategic leadership across NCA s program portfolio in Somalia, ensuring alignment with the country strategy, donor requirements, and national frameworks.
• Driving program quality, innovation, and learning in close collaboration with partners, project teams, line ministries, and ACT Alliance members to maximize relevance, impact, and accountability.
• Working closely with the Country Director and Senior Management Team (SMT) on risk management, compliance, financial stewardship, and security to safeguard NCA s operations and reputation.
• Leading and developing the program team and Area Coordinators, in collaboration with HR and the Country Director, to foster a motivated, inclusive, and accountable team environment.
• Acting as Deputy to the Country Director when required, ensuring organizational continuity and effective representation of NCA at the national level.

To fulfill these responsibilities, the PM/HoP will:

• Guide and support partners, ACT Somalia, ministries, and staff to deliver high-quality programs in compliance with NCA policies, MoUs, donor agreements, and reporting requirements.
• Oversee planning, monitoring, and reporting systems that operationalize the Country Strategy and Annual Plan.
• Represent NCA in relevant coordination forums and build strong external relationships to enhance influence, collaboration, and resource mobilization.
• Collaborate with the SMT to implement the Country Office risk management plan, ensure sound financial management, and enforce security protocols.
• Strengthen HR systems in partnership with the HR Manager and Country Director, ensuring effective recruitment, staff development, and performance management.

The PM/HoP will also:

• Represent the Country Director in meetings and forums as delegated.
• Serve as the focal point for PSHEA (Prevention of Sexual Harassment, Exploitation, and Abuse) at the Country Office.
• Support and follow up on the annual Performance Development Review (PDR) process.
• Travel to field locations to oversee program implementation and support teams, subject to security conditions.
• Ensure compliance with NCA s security protocols, program routines, and documentation standards.
• Perform other duties as agreed with the Country Director, in line with organizational priorities.