Programme Assistant

WFP

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The Programme Assistant will work in the WFP Palestine Gaza Area Office and will support the implementation of WFP programmatic activities. The job holder is expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.

To deliver standard programme support processes to support the effective delivery of assistance packages in Gaza.

ACCOUNTABILITIES/RESPONSIBILITIES:

• Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
• Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
• Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
• Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
• Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
• Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
• Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
• Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
• Coordinate with internal teams, cooperating partners, and commercial actors to ensure the timely and efficient delivery of programmatic objectives.
• Any other business as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

EDUCATION:

Completion of secondary school education. A post-secondary certificate in International Affairs, Law, Economics, Nutrition/Health, Agriculture, Social Sciences, Business Administration, Public Policy and/or Management, project management or another discipline relevant to international development/humanitarian assistance is desirable.

EXPERIENCE:

Four or more years of progressively responsible work experience in working in the field of Programme implementation. Demonstrated technical knowledge in the fields of market-based intervention, private sector engagement, and related field.

KNOWLEDGE & SKILLS:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention.
• Ability to offer guidance or basic on-the-job training to more junior staff.

LANGUAGES: Fluency (level C) in both oral and written communication in English and Arabic languages.