Project Director - Lean Leader/Expert

Turner & Townsend

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people s lives.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

Technical Expertise & Experience

• Proven Transport/Logistics Experience: Demonstrated track record of successfully implementing Lean principles at programme level, ideally within the transport sector.
• Lean Expert: Demonstrate experience and expertise in leading complex organisational level Lean implementation projects. Experience in achieving measurable savings is part of the requirement.
• Data Analysis and Problem-Solving Mindset: The expert must demonstrate strong analytical and critical-thinking skills, using data to identify root causes of inefficiencies (e.g., using the DMAIC process) rather than just treating symptoms.
• Process Development and Optimization Skills: In delivery, the ability to map and streamline work processes, minimize costs, eliminate waste, and utilize capacity effectively is crucial.
• Corporate Development & Organizational Capability: Experience designing organizational development or functional capability frameworks. Ability to align development programs with business strategy. Strong documentation, framework creation, and structured thinking skills.

Qualifications

• Strong Leadership and Change Management Experience: The person must be an active coach and a leader who can provide a clear vision, inspire cooperation across functional teams, manage team dynamics, and lead effectively through significant organisational change.
• Adaptability and Cultural Awareness: The dynamic business environment requires an expert who is adaptable and has high cultural awareness to build positive relationships with diverse local and international teams, suppliers, and customers.
• Exceptional Communication and Collaboration Skills: The role requires excellent communication skills to convey complex ideas clearly to all stakeholders, from executives to operational staff, and foster a collaborative environment.
• Customer Focus and Value Systems: A strong understanding of Lean's core principle of prioritizing customer value is essential. The expert should be able to use customer insights to shape process improvements and ensure the entire programme is customer centric.
• Commitment to Continuous Learning: A leader with the ability to continually question existing processes and encourage a culture of relentless improvement. They should view failure as a learning opportunity rather than a setback.