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Project/Program Lead

Vodafone

Posted on June 29, 2020

2 - 4 years Egypt - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Project/Program Lead
Posting Country:
Egypt
Date Posted:
28-Jun-2020
Full Time / Part Time:
Full Time
Contract Type:
Fixed Term Contract
Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.
We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.
Join our journey as we connect for a better future. Ready?
Role purpose :
Understand, anticipate and influence customer demand for Monitoring, Automation and reporting services. Also responsible of Business customers demands handling, and service requests fulfilment
Key accountabilities and decision ownership [max 5]:
Administrate, Cluster, prioritize all demands raised towards the tools and automation team.
Vendor management of key monitoring providers to handle the Business owner requirements and demands
Monitoring demand tool and demand performances
Escalating and taking proactive actions on the delayed demands
Providing a Generic View of the demand and providing solutions
Reporting
Core competencies, knowledge and experience [max 5]:
B.S Computer or telecommunications Engineering or B.S Computer engineering with at least 2 years working experience
Cross-functional background, have a working experience in more than one area in IT environment
Prince2 / PMP knowledge
Agile knowledge is a plus
Must have technical / professional qualifications:
Customer Management
Business Stakeholders Management
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.


Telecom / ISP

Sales / Business Development

Keywords

Project/Program Lead

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Vodafone


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