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Public Relations & Marketing Executive

Kempinski Hotel

Posted on September 2, 2019

1 - 2 years Muscat - Oman

Any Graduation. Any Nationality

Opening 01

Job Description

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Key Responsibilities:
• Provide administrative/secretarial support for public relations office.
• Handle daily correspondence/financial documents such as purchase order, expenses claims, etc.
• Handle phone calls.
• Coordinate and arrange appointment and schedule.
• Maintain filing system.
• Handle all agencies/vendors invoices and act as contact point for billing matters.
• Maintain all internal communications channel updated, my.kempinski.com etc.
• Play support role in developing hotel Public Relations budget by updating budget figure periodically.
1. accurate press list;
2. targeted press release distribution:
3. on-going review of media needs/initiation
of newsworthy stories.
• Ensure all press releases are up-to-date, accurate and accessible by media on the website.
• Answer surveys and inquiries from media.
• Assist and help coordinate Public
Relations projects, including but not limited to:
1. Sponsorship
2. Award events
3. Press conferences and press events
• Maintain updates of the Public Relations and crisis management manuals.
• Monitor the usage and find ways to maximize the usage of Mind Your Language (online editing service) to make sure delivering the most accurate messages both internally and externally.
• Keep the information under Public Relations sections on the internet and my.kempinski.com accurate.
• Manage and monitor news coverage and collate press clippings from assigned territories to ensure that publicity and significant, relevant news is shared appropriately internally.
• Monitor fans comments on social media and alert Director of Public Relations to posts that require a response.
• Collate and compile the monthly Public Relations reports and submit in a timely manner.
• Liaise with Picture Park for image uploading on image library.
• Compile bi-monthly news round-up and best quotes.
• Provide administrative/secretarial support for the marketing office.
• Coordinate and arrange appointments and schedules.
• Maintain filing system. 
• Handle daily correspondence/financial documents such as purchase order, expenses claims, etc.
• Handle all agencies/vendors invoices and act as point of contact for billing matters.
• Assist Director of Sales & Marketing in creating and implementing all Marketing activities, including but not
limited to:
• Maintain hotel listings in online and offline media.
1. Creation and print of collateral.
2. Promotions and packages.
3. Advertising.
4. Market analysis.
5. Photo-shootings.
• Handle site inspection.
• Plan, coordinate and implement direct marketing, both on- and offline.
• Maintain guest database for mailings.
• Liaise with F&B department to promote F&B outlets.
• Assist in the creation of the media and marketing plan.
• Conduct competition checks and benchmarking on a regular basis.
• Create office presentations.
• Create, coordinate and maintain give-aways and collateral. 
• Upload and maintain picture storage and distribution systems (Picture Park & VFMLeonardo).
• Provide content and images for websites according to Corporate Identity.
• Ensure content and photography of 3 rd party websites is maintained.
• Ensure compliance with Corporate Identity guidelines.
• Maintain updates of corporate marketing guidelines and inform colleagues.
• Attend marketing relevant meetings.
• Play support role in developing hotel Marketing budget and update budget figures periodically.
• Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.
• Keep themselves updated with the latest developments in the hotel including all activities, promotions, rates of the hotel.
• Assists to develop social media strategies and messages for the year; monitors fans comments and provides relevant responses.
• To oversee and manage social media accounts in accordance with the hotel standards.
• Create monthly social media content for hotel and all outlets and schedule posts
• Coordinate story coverage on social media for hotel and outlets on a daily basis and during events both in house and externally.
• Responsible for executing & developing strategies to promote the hotel across Social Media Networks with various Social Media Marketing tools provided in a global environment.
• Run high priority social creative campaigns, media engagement and third parties as required and ensuring that all work is aligned with brand marketing plans and campaigns.
• To be responsible for reflecting the style and tone of voice across social media marketing and ensure that content and conversations match audience needs.
• Responsible for content creation, assimilation & distribution on Social Media Networks as well as brand.com
and any digital platforms.


Hotels / Hospitality

Advertising / Media Planning / PR

Desired Candidate Profile

Desired Skills & Qualifications:
Bachelor Degree in Hospitality or in Marketing or Apprenticeship in Hospitality.
1-2 years experience in a similar position
1-2 years experience in a media agency
Ability to work and communicate in a multinational environment:
Arabic excellent oral and written skills (as applicable)
English excellent oral and written skills
Additional language - beneficial
Knowledge of Marketing basics and technical terms
Knowledge of graphic and print technical terms
Copywriting skills
Excellent skills in
Microsoft office
Creative programmes such as photo-shop, indesign etc is a plus.

Keywords

Public Relations & Marketing Executive

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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.





The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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