QA QC Inspector (Road Project) Brunel Energy Posted on October 17, 2019 5 - 10 years Doha - Qatar Bachelor of Technology/Engineering. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Openings 10 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB •Ensure all work under your responsibility is completed within the agreed KPI/SLA •Proactively progress updates for customers from Client squads, teams and contractors •Understand customer issues and requirements and process all Service Requests in a timely manner, ensuring KPI/SLA are met •Escalate any potential workflow issues to the Customer Service Supervisor and/or Engineer timeously •Inspect the road facilities to ensure compliance with Client standard •Carry out a Programme of planned and random inspections on customer sites and contractor sites to ensure all appropriate apparatus, for example, Grease Traps and Dewatering apparatus, is being used and maintained appropriately •Undertake survey for illegal/non-approved network activity and incorrect use of DNO&M assets and take necessary steps within levels of authority to stop that activity, for example, effluent discharging •Undertake all duties as required to ensure an effective monitoring programme is being carried out, for example, inspect premises and facilities, witness regular sampling to ensure quality, carry out random site audits •Carry out additional site inspections related to repeat contacts, identifying the cause and submitting detailed reports and photographs with proposed solutions to resolve the issue •Record and report inspections and outcomes in appropriate format i.e. EAMS, using correct systems, procedures and processes •Ensure customers are aware of best practice and assist them with any additional needs to resolve/improve and ensure compliance •Provide field based technical support when required •Observe and feedback on progress of contractors in the field and pass information to the agreed PWA Engineer •Represent the Authority confidently, professionally and courteously on site when engaging with others operating on Client network •Participate in an “On Call” escalation Rota to ensure response to customer complaints, Incidents and Emergencies •Provide reports as required to support the PWA Engineer to take the appropriate action •Ensure adherence to Health and Safety Policy and Procedures and comply with all work instructions •Capture necessary information from Client teams ensuring relevant Client systems are updated in a timely manner •Maintain awareness of recurring problems on the network and geographical boundaries to pick appropriate field resource to allocate work too •Escalate customer issues where appropriate to ensure the best solutions for both the customer and Client •Identify repeat contacts and ensure corrective action is taken to address and resolve the customer issue •Liaise with stakeholders throughout Client where appropriate, using various channels of communication, to ensure customer needs are met •Act as an ambassador for Client and deal with customers in a professional and courteous manner at all times •Assist other colleagues where required and according to business needs Company Industry Construction / Civil Engineering Department/Functional Area Engineering Desired Candidate Profile Minimum of 5-10 years’ work experience in a similar position Experience of implementing and maintaining QMS to IS 9001standard Experience of working in a multidisciplinary Organisation preferably in the Middle East Extensive knowledge of Health and Safety Policies and Procedures Knowledge of Microsoft Office Packages and in particular Microsoft Excel 2010 Ability to communicate verbally and in writing in English is essential Ability to communicate verbally and in writing in Arabic is preferred Keywords Road Construction Bridge Construction Highway Construction Expressway Flyovers Pile Foundation Roads Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for QA QC Inspector Jobs also searched QA QC Inspector Jobs QA QC Engineer Jobs Engineering Jobs QA Jobs Bridges Jobs QC Inspection Jobs Quality Jobs Brunel Energy Brunel Energy (www.brunelenergy.net ) (a division of Brunel International NV Netherlands) provides Specialists, Engineers and other Professionals for Offshore and Onshore Engineering, Construction, Operations and other Logistic Support Activities. Our clients are predominantly major Operating Com panies, International Engineering and Construction Companies. 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