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Quality Assurance and Training Assistant

Danzas AEI Emirates LLC

Posted on September 25, 2019

2 - 8 years UAE - United Arab Emirates

Any Graduation. Any Arabic National, Any European National, Indian, Filipino

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Job Description

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We are looking for Quality Assurance & Training Assistant for UAE.

Job Purpose:

To assist day to day WMS testing and training functions to ensure timely completing of Quality Assurance testing and user trainings within agreed project timelines. Provide assistance to the WMS users in resolving WMS problems in the day to day activities, ) to provide the customer(s) receiving, picking, packing, distributing and warehousing (storage) activities in a timely, reliable and cost effective manner.

Principal Accountabilities:

•Learn all WMS functions and how they relate to operational procedures including receiving, order processing, picking, packing, shipping, and stock counting functions.

•To be familiar with all SOPs, working instructions, and other documents concerning Warehouse Operations.

•Support QA Coordinator to configure warehouse and location setup, create and update strategies for locations and SKUs, new SKU setup, and simulation setup for quality assurance testing.

•Assisting QA Coordinator and Supervisor during requirement gathering sessions by observing and recording existing processes used in each distribution centers.

•Execute Quality Assurance testing activities assign by the supervisor and QA Coordinator.

•Record defects and escalates to QA Coordinator and Supervisor.

•Conduct trainings to WMS users according the training plan shared by the Supervisor.

•Maintain training and QA test records in accordance to department requirements.

•Adhere to QA testing standards, procedures, and guidelines to ensure QA testing and training are executed according the department’s standards.

•Support Warehouse Planner on the productivity measuring and improvement projects.

•Provide assistance to the users in resolving routine WMS problems in the day to day activities, 1st level of support.

•Maintains training manuals, testing and evaluation procedures, multimedia visual aids, and other educational materials.

•Work with operational teams to initiate / implement continuous improvement plan.

Quality / Testing / QA / QC / Inspector

Desired Candidate Profile

Knowledge Skills and Experience:

•Experience in Warehouse operations.

•Knowledge and understanding of Warehouse Management Systems.

•Good computer skills with a background in utilizing various data file formats.

•Good communication skills including good written and verbal English.

•Results driven and extremely proactive and committed

•Ability to execute multiple functions with competing interests


Quality Assurance Qa Training Assistant Quality Assurance and Training Assistant Warehouse operations Warehouse Management Systems WMS

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Danzas AEI Emirates LLC

Danzas AEI Emirates LLC (a joint venture between Al Tayer Group and DHL; subsidiary of Deutsche Post DHL, the world’s leading provider of logistics and communication services) is a foremost logistics provider in the UAE. With state-of-the-art facilities in Northern Emirates, Dubai (i.e. Dubai Carg o Village, Dubai Airport Free Zone, Jebel Ali Free Zone, Dubai Investment Park & Dubai South) and Sharjah. Danzas offers its wide customer base a unique superior service quality and local knowledge to satisfy supply chain requirements with the latest transportation solutions by ocean, road and air, as well as warehousing and distribution. In the Middle East, Danzas is in a unique position to provide logistics solutions to multinational and local companies using Dubai as a distribution hub. Over the last 20 years, Danzas has provided integrated logistics services to a wide range of industries such as Technology, Automotive, FMCG, Life Sciences, Retail & Chemical. Danzas warehouse capacity stands at about 200,000 sq. meters and the company is expected to soon increase its capacity with new investments at both Dubai Logistics City and Al Makhtoum International Airport. Al Tayer Group established in 1979, is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 8,000 employees from over a 100 different nationalities, the Group has its headquarters in Dubai, UAE. Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. DHL is part of the world\'s leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain. DHL is present in over 220 countries and territories across the globe with a workforce exceeding 300,000 employees, making it the most international company in the world.
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