Quality Assurance Manager

Raytheon Technologies

Job Summary:

• Use critical thinking resources and methods to improve product design; minimize inspection; resolve manufacturing defects/problems; complete such specialized quality functions as data preparation, analyses, and reporting.
• Support the implementation of local business area quality management systems and maintain them; ensuring process, product, and policy compliance.
• Perform product and process audits for compliance to various standards and product requirements.
• Conduct product / process and area audits or assessments.
• Develop product acceptance techniques and plans.
• Lead and support factory and product process improvements.
• Lead First Article Inspection process and complete First Article Inspection Reports.
• Engage cross-functional teams to ensure alignment on top priorities to drive containment, Root Cause and Corrective Action (RCCA) implementation.
• Lead / Facilitate Process Failure Modes & Effects Analysis on processes and products to prevent product defects and mitigate risk.
• Develop product Quality Control Plans, based on technical key product characteristics.
• Support hardware quality drawing & design reviews.
• Support Mission Assurance requirements for an electromechanical assembly and integration area with high product mix where review and quality disposition of products is essential.
• Assure Special Test Equipment and tooling comply with approved assembly and tooling drawings, assembly instructions, test procedures and metrology requirements.
• Act on all applicable material, product and equipment alerts to prevent impact to product reliability using the nonconformance and/or purge process.
• Manage dropped and damaged hardware processing and incident reporting.

Qualifications You Must Have

• Bachelor of Science degree in Engineering, Math, Science, or Technology or other STEM related field of study
• Minimum of (8) years related engineering experience
• Minimum of (3) years of experience within one of the following disciplines: Quality, Manufacturing or Engineering capacity
• Experience with AS9100 or ISO9001 Quality Management systems
• Experience with electromechanical manufacturing and assembly
• Experience with Project Management, and Risk Assessment and Opportunity Management
• Experience with customer interface for product acceptance and/or corrective action response
• Previous experience delivering presentations and technical reports utilizing MS Word, Excel and PowerPoint

Qualifications We Prefer

• Thorough organizational, collaborative and communication skills
• Experience with metrology, measurement resources and practices
• Knowledge and inspection application of J-STD-001
• Knowledge with the application of Advance Product Quality Planning (APQP) and Production Part Approval Process (PPAP) (AS9145)
• Practical experience of CORE/Six Sigma methodologies (e.g. Kaizen, Lean, Define/Measure/Analyze/Improve/Control (DMAIC), and Define/Measure/Analyze/Design/Verify (DMADV) ) and resources (e.g. Analysis of Variance (ANOVA), Statistical Process Control (SPC), Capability Analysis, Design of Experiments (DOE), and Measurement Systems Analysis (MSA) ).
• Experience in aerospace-related manufacturing environment
• Experience with project / program bid and proposal development
• Ability to lead a team and drive team growth amid individual development
• Project Management Professional Certification
• External industry Quality certification, i.e. American Society for Quality (ASQ) Certified Quality Engineer, ISO9001, or equivalent