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Quality Management Supervisor


Posted on December 3, 2019

4 - 6 years Giza - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Supervise teams to ensure that execution of day-to-day work assignments are accomplished on time and within given requirements/standards
• Lead the development of team to ensure service standards and capabilities are continually improved and upgraded
• Suggest improvement of the QMS templates for continual alignment with business needs changes
• Update, disseminate and control TE quality policy, quality objectives, policies, processes and forms to ensure Quality alignment and consistency of work Plan for and perform internal / external audits and regular monitoring of KPIs across the organization, SLAs and records in order to verify and monitor the compliance to established quality standards and best practices
• Promote quality culture and awareness through the establishment of a Service Improvement Process Group (SIPG) that enables nominated TE employees to implement quality initiatives efficiently and effectively
• Participate in analyzing and reporting audit results and process measurements to discover areas for improvement and consolidate audit reports for direct supervisor review and recommendations
• Review and implement external Quality Management System certification bodies recommendations as needed and corrective / preventive actions identified internally to ensure QMS continual improvement as per business needs changes
• Prepare for the management review meetings (prepare agenda, invite attendees, prepare presentation and materials, etc.) and follow-up on effective implementation of decisions and recommendations to enhance QMS on a continual basis
• Develop and seek approval of quarterly management update reports, including KPIs, improvements, audit results, and other activities related to the QMS to document Quality achievements as required

Quality / Testing / QA / QC / Inspector

Desired Candidate Profile

BBM Standard certification
• Six-sigma certification (green/ /black belt)
• ETOM certification (distilled and advanced)
• OCEB knowledge (advanced level)
• Visio Knowledge (advanced level)
• ITIL Certification
• Statistical Process Control certificate or advanced level of knowledge
• Statistical Tool ( ex. Minitab, SPSS etc)
• Office knowledge excel, word, access, PowerPoint, Microsoft Project (advanced level)


Quality Management Supervisor


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