Quality Manager

Talentmate

Responsibilities

• Develop and implement quality management strategies and plans to meet business objectives.


• Lead and manage quality assurance processes for maintaining product or service excellence.


• Oversee the preparation and execution of internal and external audits and inspections.


• Establish quality standards and ensure compliance with industry regulations and company policies.


• Monitor production processes to identify deviations from quality standards and recommend corrective actions.


• Collaborate with cross-functional teams to drive continuous improvement initiatives in quality assurance.


• Manage and mentor the quality assurance team to achieve departmental goals and objectives.


• Analyze quality metrics and generate reports to track quality performance and trends.


• Facilitate training sessions to educate employees on quality processes and best practices.


• Work with suppliers and vendors to ensure quality standards are maintained in supply chains.


• Develop and maintain documentation related to quality assurance and regulatory conformance.


• Address customer complaints and feedback to improve quality standards and customer satisfaction.

Requirements

• Bachelor's degree in Quality Management, Engineering, or a related field is required.


• Minimum five years of experience in quality assurance or quality management roles.


• Strong understanding and knowledge of quality management systems like ISO 9001.


• Excellent leadership skills with experience managing a team of quality professionals.


• Proven ability to lead process improvement initiatives and achieve measurable results.


• Strong analytical skills to interpret data and make informed quality assurance decisions.


• Exceptional communication skills to effectively interact with all levels of the organization.


• Experience with quality improvement tools such as Six Sigma, Lean, or another relevant methodology.