Quality Monitoring Jobs in Riyadh

• 2 - 4 Years
• Riyadh - Saudi Arabia

Monitor and evaluate agent interactions, provide feedback, ensure compliance, and support training while promoting quality and customer satisfaction.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Collaborate with stakeholders to define metrics, ensure data quality, support contracts, and create dashboards while possessing strong technical and communication skills.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Responsible for monitoring call quality, analyzing performance data, and providing feedback while ensuring exceptional customer service and communication skills.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Lead and coach a team of Quality Specialists, ensuring accountability and performance management while analyzing data to improve customer experience and business results.