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Reception head

Ghoson Spa and wellness

Posted on September 9, 2019

2 - 4 years Alwakra - Qatar

Diploma, Any Graduation. Any Arabic National, Any GCC National, Any European National, Indian Female

As per Qatar Labour Law

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Job Description

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Key Responsibilities:
• Train, supervise receptionists, Housekeeping and maintenance of SPA.
• Addressing customer complaints.
• Handling booking Appointments/ no shows/follow-ups
• Train the team to up selling membership /service /Products
• Scheduling shifts.
• Ensure timely and accurate customer service
• Handle complaints and specific customers' requests
• Troubleshoot emergencies.


Fitness / Wellness / Gym / Salon / Spa

Administration

Desired Candidate Profile

Requirement:
• Proven work experience as a Front desk Supervisor/manager or Reception Incharge
• Thorough knowledge of customer service, office management, and basic bookkeeping procedures
• Proficiency in English and Arabic is highly preferable.
• Proficiency in MS Office
• Excellent communication and people management skills
• Good organizational and multitasking abilities &Problem-solving skills
• Degree /High School diploma Or additional certification is a plus
• Package: Salary according to skill set +Accomodation+ Visa.

Keywords

Reception head Receptionist Front office head front office manager

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Ghoson Spa and wellness

Ghoson has more than 25 years of experience, and an offspring of architects, designers and business men, the Al-Ishaq family have launched in 2017, their 4500sqm flagship project, GHOSON, Spa & Wellness, to be a new paradigm in the region of Alwakra Doha qatar .
www.ghoson.com
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