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Reception Manager

Food Gate

2 - 3 years Riyadh - Saudi Arabia

Any Nationality

, Posted on June 8, 2018 1 Opening

Job Description

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The Role
As Reception Manager you will be required to be the face of the RESTAURANT brand, delivering impeccable style and service through eloquent diction and body language. You will also be leading by example to the service team to ensure maximum 80% table efficiency within the business showing unmatched skills in reservation systems.
Key Attributes
• Minimum 2 years similar experience in fine dining restaurant (only) atmosphere
• Fashionable smart appearance always
• Complete alignment with GM and developing the guest experience above all others in the region
• An Everything is Possible guest attitude delivering Iconic but accessible. Glamourous but good fun. Prestigious but unpretentious.
• Impeccable language skills in English and Arabic
Key Responsibilities and Accountabilities
• To lead and train a multi-cultural team, by showing inspirational leadership and creating self motivation. Specific role responsibilities are but not limited to:
• Maintain restaurant monthly training program to ensure no drop-in standards is tolerated.
• Manage Aces in Places skill set with scheduling department team which includes Housekeeping and Reception and Events.
• Deliver against Seating occupancy requirements as part of KPI deliverables
• Keep to date with regular guests and requests without prompting
• Full control over seating planner to deliver smooth operating each service
• Keep up to date with fashion trends, brands, celebrities and other relevant social market trends
• Accountable for the upkeep of the housekeeping team to ensure restaurant is impeccable every day and throughout service.
• Partake in weekly management meetings with weekly reviews on guests and occupancy and calendar holidays.
• Active within the city scene to become known as the face of the restaurant
• Complies with all HACCP and H&S regulations and policies
• Aware of cultural sensitivities
• KPI deliverable of monthly training sessions for Reception team to ensure food and beverage and service knowledge is kept consistent.
• Daily brief on all guests and VIP s during team briefs, help to make them productive and include once per week Best Practice action points.
• Strong understanding of reservation system and its uses to maximise investment return.

Contact: Recruitment Team

Reference: CatererGlobal

Job ID: 81279504

Industry Type : Hotels / Hospitality
Functional Area : Administration


Housekeeping Recruitment Scheduling Reservation Management Investment Training Haccp Kpiiness Executive

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Food Gate

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