Receptionist / Customer Care Officer Undisclosed Posted on May 6, 2019 0 - 2 years Lebanon - Lebanon Bachelor of Business Administration(Management). Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Main dutiesI - SOS Customer Care Officer / duties include:- Answers customer inquiries on all service features and advises delivery status.- Handling regular requests from customers.- Maintain records of contacts, accounts, and orders.- Make deals with customers and perform all necessary actions to follow-up throughout the sales process.- Assists on customers in placing delivery orders.- Recognizes customer problems and resolves to customer satisfaction directly or through transfer to proper unit.- Communicates with customers on calls and assists in resolution of customer complaints regarding service failures.- Elaborating delivery tickets.- Fixing new customer delivery schedule.- Making all the modifications for a customer: route, price, schedule, address, deliveries - Prepares and submits to after sales Support Manager a variety of status reports as requested.- Interact daily and objectively with the sales people.- Follow up missed deliveries (not at home-not needed-stopped )II - Receptionist duties:- Welcome visitors by greeting them, in person or on the telephone; - Maintain security by following procedures; monitoring logbook; - Answering and directing phone calls to relevant staff- Scheduling meetings and appointments- Taking notes and minutes in meetings- Ordering and taking stock of office supplies- Being a point of contact for a range of staff and external stakeholders- Preparing documents for meetings - Preparing Bank Letters and legal letters as requested- Processing and directing mail and incoming packages or deliveries- Greeting and directing visitors and new staff to the organisation- Writing and issuing emails to teams and departments on behalf of teams or senior staff- Researching and booking travel arrangements for staff members- Finding ways to improve administrative processesProfile Requirements:- Bachelor degree in business administration - MS office (word / excel) Arabic typing- 0 - 2 years of experience- Female, Organized and Presentable- Smiley face, friendly & kind deportment Company Industry IT - Software Services Department/Functional Area Secretary / Front Office / Personal Assistant (PA) Keywords Receptionist Customer Care Officer Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Customer Care Officer Jobs also searched Customer Care Officer Jobs Customer Care Executive Jobs Customer Support Executive Jobs Secretary Jobs After Sales Support Jobs Sales Process Jobs Business Administration Jobs Undisclosed View Contact Details Contact Name/ Designation: - Website https://www.hirelebanese.com/jobdetails.aspx?id=170510 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?