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Receptionist Host

Propel consult

Posted on April 26, 2019

3 - 5 years Manama - Bahrain

Bachelor of Hotel Management(Hotel Management). Any Nationality

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Job Description

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Establishing a warm and friendly relationship with guests in person, on the phone, or through email
Managing reservations
Knowledge of all aspects of the park and the ability to properly answer all customer inquiries
Assisting customers in purchasing all types of park tickets
Assisting with retail sales including the management of cash, credit cards, and point of sales systems
Solving problems that inevitably arise with logistics, large group bookings, rescheduling, and customer
service issues
Composing and sending out correspondence
Assisting other staff in job duties
Assisting with facility upkeep and maintenance
Sets up and cleans up birthday parties.
Hosts birthday parties and leads activities for children.
Assist party participants with check in and ensure guests are satisfied with their visit.
Attends all required training sessions and scheduled meetings.
Responds quickly, efficiently, and professionally to any emergency situation; completes necessary
paperwork and notifies the appropriate professional staff member.
Assists with the general maintenance/upkeep of party areas.
Enforces all rules and regulations promptly and professionally; notifies the appropriate professional on
duty staff member of inappropriate behavior of facility users.
Filling the goodie bags and get the cake out of the freezer.
Set up the birthday party area before the special guests arrive.
Give instructions to the parents on the time frame of the party.
Answer any questions the guest might have.
Coordinate with third party providers and suppliers.

Secretary / Front Office / Personal Assistant (PA)

Desired Candidate Profile

3-5 years experience in hospitality
Fluency in English. Arabic is a plus


Receptionist Host

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