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Receptionist

Jood Palace Hotel Dubai

1 - 3 years Dubai - United Arab Emirates

Any Nationality


, Posted on March 5, 2018 1 Opening

Job Description

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- Ensure that all guests on arrival feel welcomed by creating a sense of recognition and high sense of comfort.
- Ensure that the guest receives the accommodation and other services he/she is expecting and as per their preferences.
- Maintain an up to date knowledge of hotel, local services and supply information respond to guest queries .
- Deal swiftly, efficiently and sensitively to guest complaints and report the same to your supervisor on shift.
- Provide Currency Exchange service to all in-house guests.
- Ensure that all bills are closed and tally sheet before your shift is completed and signed by your shift supervisor according to the hotel standards.
- To regularly ensure that the reception is organized and operating in an efficient standard and checklists are completed and forwarded to Shift Leaders/Duty Managers.
- Maintain awareness of sales opportunities maximizing revenue and meeting or exceeding guest expectations.
- To attend the daily briefing and to be aware of all VIPs in-house as well as VIP arrivals and all day functions.
- To promote Food & Beverage outlets to increase internal revenue.
Requirements:
1. Experience in 4 or 5 star property preferably in UAE.
2. Minimum of 1 year of experience as a Receptionist.
3. Must have excellent communication skills.
4. Guest focused and proactive approach.
5. Outgoing personality.


Industry Type : Hotels / Hospitality
Functional Area : Secretary / Front Office / Personal Assistant (PA)

Keywords

Receptionist Front Office Front Desk Welcome Agent Welcome Executive Guest Relations Officer Guest Relations Guest Reception Administration Admin Office Assistant Office Asst

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Jood Palace Hotel Dubai


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