Receptionist

Royal M Hotel & Resort By Gewan Al Aqah Beach

Employer Active

Posted 6 hrs ago

Experience

1 - 3 Years

Job Location

Fujairah - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Role Overview

Be the first smile our guests see handle check-ins/outs, reservations and enquiries with accuracy and warmth, coordinate across departments, and ensure a seamless stay from arrival to farewell.

Key Responsibilities

  • Welcome guests; complete check-in/checkout, room assignments, and payments.
  • Provide clear information on facilities, beach/activities, and local attractions; upsell rooms and services where relevant.
  • Manage guest requests and service recovery promptly; liaise with Housekeeping, Engineering, and F&B.
  • Maintain accurate guest profiles, preferences, and billing instructions in Opera PMS.
  • Balance cash, post charges, and prepare neat shift handovers; follow data-privacy and cash SOPs.
  • Maintain polished lobby presence and Royal M grooming standards.

Requirements

  • 1 2 years Front Office/Reception experience in a 4/5-star hotel.
  • Excellent command of English (spoken & written) is mandatory.
  • Russian or German language skills preferred (either language).
  • Proficiency with Opera PMS and MS Office; strong attention to detail.
  • Confident communicator, calm problem-solver, strong multitasker.
  • Flexibility for rotating shifts, weekends, and public holidays.
  • Immediate joiners preferred.

Desired Candidate Profile

1 2 years Front Office/Reception experience in a 4/5-star hotel.

Excellent command of English (spoken & written) is mandatory.

Russian or German language skills preferred (either language).

Proficiency with Opera PMS and MS Office; strong attention to detail.

Confident communicator, calm problem-solver, strong multitasker.

Flexibility for rotating shifts, weekends, and public holidays.

Immediate joiners preferred.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Receptionist

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Royal M Hotel & Resort By Gewan Al Aqah Beach

Royal M by Gewan Hotel & Resort Al Aqah is nestled within Fujairah s premium holiday destination, Al Aqah Beach, overlooking the sea with the Hajar Mountains in the background. A sophisticated 5* beach hotel & resort with private chalets, featuring a private beach, infinity swimming pool, kids zone, spa & wellness centre, state-of-the-art fitness centre, watersports, multi-cuisine restaurants & bars, fully equipped conference rooms, and a ballroom.

Read More

https://gewanhotels.com/jobs/receptionist-preferably-russian-or-german-speaker/