Receptionist The Ray Hotel Posted on May 16, 2018 2 - 3 years Lebanon - Lebanon Bachelor of Hotel Management(Hotel Management). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Job Title: Receptionist Reports to: Shift Leader Replaced by: Receptionist Basic Functions:Under the guidance and supervision of the Front Office Manager and within the limits of established The RAY Hotel & Studios policies and procedures, is responsible for checking guests in and out of the property and answer to their inquiries during their stayDuties & Responsibilities:o Have a thorough knowledge of the hotel policies and procedures o Abide to hotel rules and regulations on grooming and appearance o Have a thorough knowledge of Hotel services, products and special promotionso Attends daily briefing with the FO Department o Provide quotes for room rates and up-sell the guest when possible.o Assist in coordinating the Front Desk and the Housekeeping Department.o Verify that the correct charges and credits are posted to the corresponding guest folio.o Collect payment for charges on the guest folio.o Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.o Responds to guest inquiries.o Provide administrative, reception and program support to management and staff.o Manage phone activity including providing general knowledge to callers.o Manage walk-in traffic. Sign in guests as needed. Smile and greet customers in a welcoming manner.o Register and assign rooms to guests.o Resolve guest complaints within scope of authority; otherwise refer the matter to the management.o Check in and out guests according to their reservations o Performs upgrading to guests according to policy o Ensures proper coordination between room service, housekeeping and front desk at all times o Assist in assigning guest rooms with the Reservations function at TPHRS o Performs any other duties as assigned by management Qualifications:o A degree in Hospitality Management or its equivalento A minimum of 2 years experience in a similar position o Possess knowledge in the PMS system used on the Front Desk o Excellent communication, organizing, and planning o Ability of working under pressure and for long hours in a standing positiono Hospitable and helpful toward guests and employees.o Possess attention to details Company Industry Hotels / Hospitality Department/Functional Area Secretary / Front Office / Personal Assistant (PA) Keywords Front office Housekeeping Hospitality management Administration Room service Front desk Supervision Management Basic Usage REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Receptionist Jobs Front Office Executive Jobs Telephone Operator Jobs Secretary Jobs Front Office Management Jobs Front Desk Jobs Reception Jobs The Ray Hotel View Contact Details Contact Name/ Designation: - Website https://www.hirelebanese.com/jobdetails.aspx?id=152905 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?