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Receptionist & Operation Specialist

NP Solutions

Posted on September 13, 2019

2 - 4 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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• Greet and welcome clients and visitors as needed.
• Answer phone calls and redirect them when necessary.
• Schedule meetings and appointments.
• Prepare and disseminate correspondence, memos, and forms
• File and update contact information of employees, customers, suppliers and external partners.
• Receive letters, packages, etc. and distribute them.
• Support and facilitate the completion of regular reports requested by the CEO.
• Develop and maintain a filing system
• Check frequently the levels of office supplies and place appropriate orders
• Make events arrangements
• Document expenses and hand in reports
• Undertake occasional receptionist duties
• Organize the office layout and order stationery and equipment
• Maintain the office condition and arrange necessary repairs
• Partner with HR to organize and maintain office policies as necessary.
• Liaise with facility management vendors and service providers.
• Assist in the onboarding process for new hires and address employees queries regarding office management issues (Stationery, Hardware, office supplies, etc)
• Manage all related office request for the C.E.O.
CRM Responsibilities:
• Supports the Sales Team in supporting clients inquiries of services
• Update CRM System Daily (Edit, Save Or Check frequently)
• Maintain and update sales and customer records
• Maintaining customers' and properties' database.
• Receive clients services complaints and direct the problem to the concerned departments.
• Coordinate with the sales & the finance department on clients payment dues, outstanding, collections & legal actions.
• Follow up on clients payment dues & collections.
• Work on closing open clients financial dues & legal status (thru executing collection & taking legal actions).
• Document complaints and create a client database after identifying the details of complaints.
• Develop weekly/monthly sales reports.
• Review contracts between the company and brokers .
job requirements
2 to 4 years
Bachelor's Degree at least
Real Estate/Property Management

Real Estate

Secretary / Front Office / Personal Assistant (PA)

Desired Candidate Profile

BS degree is a must.
• 2 - 4 years of experience as a receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Excellent command of English and Arabic Languages is a must.
• Excellent Communication Skills.


Receptionist & Operation Specialist


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NP Solutions

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