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Regional Trainer

Chalhoub Group

2 - 3 years United Arab Emirates - United Arab Emirates

Any Nationality

, Posted on May 16, 2018 1 Opening

Job Description

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Regional Trainer
Introduction to the brand
Wojooh is the leading beauty retailer in the Middle East and has been in the beauty business for over 18 years now with over 85+stores across 10 countries in the region. Wojooh has developed intuition, insight and expertise into the world of beauty in the Middle East with fragrance, makeup and skincare at the heart of the business. Wojooh knows its consumers and their distinctive tastes they are unique, with a passionate beauty personality that Wojooh can completely relate to.
We are seeking a Regional Trainer who brings continues innovations and evolve working practices to delight our customers continuously.
The Retail Regional Trainer will be core to the delivery of change within Wojooh. They will drive innovative and extensive up-skilling programmes to our business colleagues and work closely with suppliers which will ensure they are ready, willing and able to accept new ways of working.
Love the latest in beauty? Could you comfortably cover an area stretching from Dubai to Saudi and everywhere in between?
What You ll Be Doing
• Be accountable for improving the capability of members of the Wojooh s teams in line with the changes to ways of working that are as part of our transformation programme
• Working with the Subject Matter Experts from beauty and fragrance brands to understand the context, vision and benefits of the changes
• Business development identify areas we can improve the customer experience and lead the of own ideas
• Deliver learning and development projects that support the business when we either improve current systems, new brand launches, new trends in beauty or improve business processes
• Working with the Business Change Managers, understand the impact of new ways of working because of change
• Identify appropriate methods of training and up-skilling researching and deploying methods that are innovative, exciting and appropriate to the business user community
• Create training materials and interventions that are engaging, compelling and fun and will effectively increase capability and support changes to ways of working
• Support local field trainers to plan training effectively and help them to manage the administration of effective training delivery ensuring rooms, equipment and facilities are secured and managed to optimise the learning experience
• Deliver engaging and effective training using appropriate methods for the audience
• Gather feedback on the effectiveness of training, and strive
• Create new training materials to incorporate into the Retail Academy and Retail Induction courses, to ensure that all new starters receive appropriate, relevant and up-to-date training
• Contribute to the Wojooh s Learning and Development community. Work collaboratively with colleagues in the Retail Academy and retail Experience team to share good practices, knowledge and align ways of working
What you need to succeed in this role
We see success in the role as improving sales in all markets, by upskilling all staff on various core training creatively. Bringing make-up, fragrance and skin care to life in our stores is Key to this role. Content creation that captures the imagination of all staff with high feedback scores in our internal measurement system.
More specifically, we would love to hear from you if you can say yes to the below...
• Experience of writing and delivering effective Training
• Previous involvement in large-scale change programmes
• Experience in Retail, preferably in in beauty and fashion but not essential
• Isonfident with systems
• Has a proactive approach
• Has strong skills
• Is a strong team player but also able to use their initiative, work on their own and make decisions
• Has excellent communication skills
• Is commercially aware
• think logically, can prioritise effectively, multi-task and work to deadlines
What you ll get in return
• Excellent career progression opportunity
• Competitive base salary plus excellent bonus potential
• A company that is committed to diversity & inclusion
• The opportunity to help change the future of the way people work
• The opportunity to build a career with a world-class luxury retail marketing team.
• The chance to live and work in a dynamic regional retail hub.
• Staff discounts at all participating Chalhoub partner brands.
• Onsite Gym.
• Onsite canteen serving daily lunch.

Industry Type : Retail
Functional Area : Sales / Business Development


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Chalhoub Group

Established in 1955, the Chalhoub Group has grown to become one of the leading partners for luxury across the Middle East. Based in Dubai, the company offers expert retail, distribution and marketing services for luxury brands. Over the years, the Group has made its mark as one of the major players in the beauty, fashion and gift sectors of the Middle East region. For its commitment towards promoting sustainable business, the Chalhoub Group has been awarded the CSR Label from the Dubai Chamber of Commerce for three consecutive years from 2013 to 2015. It has also been accepted as a new member of the United Nations Global Compact Community.

The group is committed to building brands in the Middle East by providing excellent services to its partners and outstanding experience to its customers. The group’s passionate team of professionals assists in the same by blending their expertise and intimate knowledge of luxury.

The Chalhoub Group has a staff of more than 12000 people spread across over 650 retail stores situated in 14 countries. The rapidly growing group is constantly on a look out to expand its workforce by adding more highly skilled and dedicated professionals to its team. The company attributes its success to its employees and goes an extra mile in providing career development opportunities to those who are passionate about their work.
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