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Relationship Manager

Al Masraf

Posted on September 12, 2019

3 - 8 years Dubai - United Arab Emirates

MBA/PG Diploma in Business Mgmt, Any Graduation. Any Arabic National, Any European National, Indian, Filipino

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Job Description

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Manage and support Consumer Banking & Wealth Management to develop business from new relationships and existing customers in order to meet Bank’s growth objectives.


1.Market a full range of Wealth Management products and services in a diversified manner to existing and new clients.

2.Manage relationships with clients and proactively helps to resolve issues and concerns.

3.Utilize knowledge, experience, to lead for a comprehensive Sales across all KPIs.

4.Maintain good level of knowledge of the bank systems and regulatory environment.

5.Ensure compliance with Bank’s policies/procedures and regulatory requirement in particular with regards to the KYC responsibilities and duties, as per relevant policies and procedures.

6.Identify target customers both locally within the region in order to establish a basis for potential business.

7.Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.

8.Establish and maintain good relationships with key potential HNI clients, and develop these into successful, on-going business relationships.

9.Keep abreast of developments in the local business environment to sport business opportunities.

10.Achieve “best in class” productivity in order to maximize the efficacy of all KPIs.

11.Achieve the budgeted cross sell targets, consistency and penetration.

12.Aggressive Sales call plans to acquire large prospective customers through referrals.

13.Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.).

Banking / Financial Services / Broking

Sales / Business Development

Desired Candidate Profile

•Degree in Economics or Finance or Business Management
•MBA preferred


•5-6 years of Banking experience in Sales with CISI certificate
•Good knowledge and understanding of market for banking industry


•Good command of English.
•Arabic language would be an added advantage.
•Planning and organizing skills
•Marketing and selling skills
•Leadership skills
•Report writing skills
•Problem solving skills


Relationship Manager Consumer Banking & Wealth Management Consumer Banking Wealth Management CISI Certificate CISI

Easy Apply


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Al Masraf

Arab Bank For Investment & Foreign Trade (Al Masraf) was established in 1976 by the Federal Decree no. 50 Dated 07th July 1976, issued and signed by HH Zayed Bin Sultan Al-Nahyan , the president of the UAE.

Al Masraf is a manifestation of the vision, wisdom, and farsightedness of His Highness She ikh Zayed Bin Sultan Al Nahayan, and rulers of other Emirates. The bank was formed with the purpose of instilling co-operation amongst the Arab countries and promoting joint economic ventures among them.

The Bank is owned by the Federal Government of the United Arab Emirates (42.28%), The Libyan Foreign Bank(42.28%), Libya and Banque Exterieure d'Algerie – Algeria (15.44%). Al Masraf is marching towards modernization aimed across all levels of the organization, to realize its dynamic mission and ambition of being 'Preferred, Trusted, and Pioneering' Bank in the region.

Al Masraf has developed over the years and enjoys sound correspondent relationships throughout the globe.

Our Mission

•Be a Pioneer in introducing customer-centric products and services.
•Exceed customer's expectations by providing best-in-class services.
•Contribute to the region's socio-economic growth.
•Benefit Stakeholders through professionalism and continuous success.

Our Vision

•To be the most preferred, trusted and pioneering bank in the region under our motto 'One Nation One Bank'

Our Values
Everything we do is primarily guided by the following values:

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