Relationship Officer - Retail Banking (Abu Dhabi Based) MYCON MARKETING MANAGEMENT LLC

Multiple VacanciesEmployer Active

Posted 13 min ago

Experience

2 - 8 Years

Monthly Salary

AED 4,000 - 7,000 ($1,081 - $1,891)

Job Location

Abu Dhabi - United Arab Emirates (UAE)

Education

Bachelor of Education

Nationality

Any Nationality

Gender

Any

Vacancy

30 Vacancies

Job Description

Roles & Responsibilities

  • Sales Target Achievement: Proactively identify and acquire new retail customers (both salaried and self-employed) and meet agreed-upon sales targets for banking products, including Personal Loans, Credit Cards, Auto Loans and Merchant Loans.
  • Relationship Management: Serve as the primary point of contact for a portfolio of customers, offering personalized financial solutions and advice to meet their diverse needs.
  • Customer Service: Ensure all customer queries, complaints, and service requests are handled efficiently, professionally, and in line with the bank's Service Level Agreements (SLAs).
  • Compliance & Risk: Adhere strictly to all internal bank policies, central bank regulations, and AML/KYC guidelines to mitigate operational and financial risks.
  • Market Intelligence: Stay updated with competitive offerings, market trends, and economic developments in Abu Dhabi to provide informed financial guidance to customers.

Desired Candidate Profile

  • Experience: A minimum of 2 years of proven sales experience as a Relationship Officer or in a similar role within the UAE or home country banking/financial services industry.
  • Education: Bachelor's degree in Finance, Business Administration, Marketing, or a related field.
  • Target Orientation: Demonstrated ability to consistently meet or exceed aggressive sales targets and performance metrics.
  • Communication: English communication is mandatory, and fluency in Arabic will be an added advantage..
  • Product Knowledge: Strong knowledge of a wide range of retail banking and finance products (loans, mortgages, credit cards, insurance).
  • Regulatory Awareness: Familiarity with the UAE banking regulatory environment, specifically in Abu Dhabi.
  • Soft Skills: Strong negotiation, presentation, and interpersonal skills, with a focus on building long-term customer trust.

Employment Type

    Full Time

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Relationship Officer
  • Sales Officer
  • Personal Banker
  • Retail Banking Advisor
  • Financial Services Representative

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MYCON MARKETING MANAGEMENT LLC

MYCON MARKETING MANAGEMENT LLC

Ms. Rakhee Rakhee

304, AL MASAOOD TOWER II, PORT SAEED, Dubai, Dubai, United Arab Emirates (UAE)