Remote Hardware Technical Support Spanish Fluent IBM Posted on January 14, 2020 3 - 4 years Cairo - Egypt Bachelor of Science(Computers, Electronics). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Your Role and ResponsibilitiesIBM Technical Support Services (TSS) mission is to become the largest and most successful provider of technical support services in the world. The Client Innovation Center in Cairo, Egypt is building a trans-disciplinary team of network support specialists tasked with supporting our clients in any country worldwide.IBM's client Support Specialists are required to deliver post sales Remote Technical Support Services in ItalianResponsibilities:Responding to client queries and providing initial remote technical software support in a timely mannerMaintaining highest client satisfaction and relationships even in severe and pressurized situationsInteracting with client and IBM functions consistently until problem solutionPerforming problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client businessEmploying IBM's standard support delivery methodologies and toolsLogging all related activities for each customer query and handling client data securelyPerforming in international software support delivery processes and environmentsRequirements:• B.Sc. in Electronics/Communication/Computer Engineering• Excellent communication and problem solving skills• 1 3 years of experience in Technical Support or similar fields• Fluent in SpanishPreferred Professional and Technical Expertise:• Experience in handling or troubleshooting System X servers Company Industry IT - Software Services Department/Functional Area IT Software Desired Candidate Profile Required Technical and Professional Expertise• B.Sc. in Electronics/Communication/Computer Engineering• Excellent communication and problem solving skills• 1 3 years of experience in Technical Support or similar fields• Fluent in Spanish Keywords Remote Hardware Technical Support Spanish Fluent REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Remote Hardware Technical Support Spanish Fluent Jobs also searched IT-Software Jobs Italian Jobs Spanish Jobs Software Support Jobs Technical Support Jobs Networking Jobs Post Sales Jobs IBM View Contact Details Contact Name/ Designation: - Website https://krb-sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=26059&siteid=5016&PageType=JobDetails&jobid=305432#jobDetails=305432_5016 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?