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Reporting Supervisor

ADS Enterprises

Posted on September 13, 2019

3 - 8 years Al Kuwait - Kuwait

Master of Technology/Engineering(Computers), Bachelor of Science(Computers). Any Nationality

Opening 01

Job Description

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Understand business processes, work with functional business area to build support
solutions, interim work-around and software enhancement.
Document requirements specifications for enhancements and upgrades and assist
with the documentation of the requirements and procedures.
Liaise with process owners in identifying and resolves issues in ERP.
Analyze workflow, process improvement, and business practices to streamline
business operations.
Document and administer change requests, maintain specific configuration settings
and documentation for several modules.
Prepare appropriate procedures and documentation to hand off support to super
users, system administrators or help desk group.
Design and Develop in-house reports using Crystal reports, IFS BA and Pl/Sql.
Investigate problems, determines and documents business solutions for complex
system problems in an effective, timely manner.
Review, revise, recommend, and document new business rules, procedures, and set
ups.
Register Super Users Support Requests and provide solutions within the stipulated
time frame.
Stay current with evolving IFS ERP technologies.


IT - Software Services

Administration

Keywords

Reporting Supervisor

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ADS Enterprises


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