Collaborate effectively to develop solutions and handle general updates and configuration changes/requests.
Ensure the latest release of the ServiceNow application is implemented in a timely manner with minimal or no disruption.
Monitor performance and ensure system availability and reliability.
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
Product knowledge of desktop, laptop, printer, basic networking parts.
Create and update knowledge base articles and CMDB to reflect accurate information related to system functionality and troubleshooting.
Good Communication skills.
Diploma in System & Networking holder.
Having Three years of experience in same field.
Good Computer skills.