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Reservation and Revenue Manager

Novotel Jeddah Tahlia

3 - 5 years Other - Saudi Arabia

Any Nationality


, Posted on June 11, 2018 1 Opening

Job Description

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Key tasks
Is responsible for the implementation of RM methods in a dedicated hotel in order to maximize the turnover in
accordance with hotel strategies, brand s marketing and customer s needs.
Is responsible for having all the revenue management processes in place in the hotel, he/she implements the
GM s strategy on daily basis, updates planning, quotes groups and alerts GM, when market deviates from
strategy.
Is in charge of helping to reach and beat the operational turnover budget of the hotel.
Support the GM in the creation of the strategy (with proper analysis) and to work effectively with the
implemented revenue management system. Furthermore, to implement the strategy, based on the daily
recommendations in the distribution channels, as well as the daily check of the system recommendations for
sense and provide complementary or revised proposals for optimization
Collection
Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward
the reservation and front office team;
Regularly checks the input and the quality of data (segmentation, denials tracking, etc);
Update the event database (e.g. in RMS).
Analysis
Analyze the hotel performance in the RMS as a basis for strategy decisions;
Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies;
Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals
are taken.
Act as a support in the preparation of the annual revenue budget.
Decision
Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML
ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously;
Calculate availability and minimum rate for the requests by using group quotation;
Providing dynamic forecasts, compared to the strategy of the GM and budget
Recommendation
Consult and implement daily the recommendations in inventory and distribution tools;
Implement and communicate on minimum stay, closed to arrival, up-selling;
Make recommendation for strategy changes in RMS, in relation to day types, ideal mix, close limits, booking
limits, to be able to react early to guest behavior changes (new events, etc);
Optimize the distribution channels.
Evaluation
Analyze on a monthly basis the results in terms of internal and external indicators (RevPAR and market share),
in order to react in time;
Check regularly the implementation of the defined strategies (brand, place, hotel).


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

Essential and optional requirements
Education / Professional experience
Degree in Hotel Management school, or general Business school.
Knowledge of the concepts and evaluation of market analysis processes.
A clear understanding of hotel industry is necessary as well as analytical capabilities, experience in study cases,
market research and studies with mathematical background;
Revenue Management : RM Pass Training courses (Dimension and Pro)
Analytical tools
- Excel advanced user (most of the formulas; database knowledge, pivot tables);
- Revenue Management System (Amadeus RMS or EZ RMS).
Technologies and distribution tools
- PMS (Opera or FOLS, Fidelio V7, Hogatex Starlight, Hotix).
- CRS (TARS data and resa main screens) and distribution channels.
Communication skills : PowerPoint, Word, Outlook.
Languages: fluent in the national language, and good level in English
Skills / Qualities
Strong business orientation in three aptitudes :
- Diagnosis & analysis (Analytical mind, conceptual skills, good environment understanding);
- Share his/her conviction (Driving force, relational skills, highly committed);
- Strive for results (Success oriented, data finder, initiate / pro-active).

Access

Excel

Power Point

Word

Fid lio

TARS

Op ra

Keywords

Front Office Market Research Analytical Market Analysis Management Research Associate Operations Amadeus Revenue Management Advanced Excel

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Novotel Jeddah Tahlia

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcomeâ€� resonate as the finest hotel promise.

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