Reservation & Ticketing Agent

Velora Aviation

Employer Active

Posted on 1 Jun

Experience

2 - 7 Years

Job Location

Abu Dhabi - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Accountabilities

  • Issuance of manual & system generated EMDs / manual documents for customer airlines operating out of Zayed International Airport.
  • Ticketing functions for customer airlines including issuance / re-issuance of tickets & ancillaries using Amadeus reservations desktop
  • Effective land transport arrangements for the disrupted guests
  • Reporting the documents issued on daily basis for customer airlines to the respective finance teams
  • Handling the cash / credit card sales daily (shift wise reconciliation) reporting to the shift DOS on duty. Cash deposits to be done to respective accounts
  • Responding to queries / charge back cases with supporting documents to the finance / revenue teams with customer airlines
  • Preparation of sales / revenue reports on daily, weekly and / or monthly basis and reporting to the relevant airlines
  • Managing stock (EBTs / MCOs) stock control, issuance, segregation, reporting and replenishment
  • Managing the Hub petty cash releasing cash with necessary approvals, documentation and replenishment of cash maintaining the petty cash tracker

Desired Candidate Profile

Education & Experience

  • Any degree level education preferably in Aviation / airline management or relevant work experience
  • Certificate courses with IATA / Ticketing & fare calculations
  • Minimum 2 years' previous aviation industry experience required within an operational environment including training
  • Fluent and proficient in English (written & verbal)
  • Fluent and proficient in MS office (Excel) (written & verbal)
  • Willingness to work in a shift pattern

Company Industry

  • Airlines
  • Aviation

Department / Functional Area

  • Ticketing
  • Reservations

Keywords

  • Reservation & Ticketing Agent

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Velora Aviation

https://careers.velora.ae/job/Abu-Dhabi-Reservation-&-Ticketing-Agent/733106322/

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