This Job is Old and Position Might be Filled Reservations Agent - German Speaker Kempinski Hotel Posted on May 4, 2018 3 - 4 years Dubai - United Arab Emirates Bachelor of Hotel Management(Hotel Management). Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Reservations AgentThe incumbent of this position is responsible tomaterialize the maximum number of requests and reservations.Emerald Palace Kempinski DubaiAn impressive 100,000square meters, the Emerald Palace Kempinski Dubai comprises 347 luxuriouslyappointed rooms, of which 36 are exquisitely spacious suites. Surrounded bypristinely landscaped tropical gardens are eight highly appointed royal villaswith stunning views of the Palm Lagoon. The hotel s wide variety ofinternational restaurants, boutique mall and cinema provide ample dining andentertainment attractions. With its opening in 2018, the hotel s classicaldesign will complement the Kempinski Residences and Hotel Apartments PalmJumeirah, which has been developed in the same architectural style and islocated on the adjacent plot.Key Responsibilities:Responsibilities and essential job functions include but arenot limited to the following:• Review daily reservation accuracy, rate compliancefrom segment and source, system close-out when necessary and rate availability.• Ensure clients satisfaction and adherence toKempinski service standards.• Follow internal credit policy.• Follow up on lost business and bring information aboutthem to the knowledge of the department superiors.• Spot-check reservations made the previous day andcheck all VIP arrivals.• Test calls LQA / IFH results > 85%.• Follow the internal up-sell programme for Reservationsdepartment. Company Industry Hotels / Hospitality Department/Functional Area Ticketing / Reservations Desired Candidate Profile *Desired Skills & Qualifications:• Bachelor degree in Hospitality or similar field• Experience in a reservations department within the hotel industry• Strong Opera systems skills• Good knowledge of MS Office suite• Excellent communication skills at all levels• Excellent spoken and written English• Any additional languages, including German, would be a benefitAbout KempinskiHoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.Embrace an experience as individual as you are Keywords Hospitality Service English German MS Office suite Credit policy Entertainment Architecture Reservation Compliance Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Reservation Agent Jobs also searched Dubai UAE All Jobs Reservation Agent Jobs in Dubai Ticketing Jobs in Dubai Hotel Jobs in Dubai Mall Jobs in Dubai English Jobs in Dubai Arrivals Jobs in Dubai MS Office Suite Jobs in Dubai Reservation Agent Jobs in UAE Ticketing Jobs in UAE Hotel Jobs in UAE Mall Jobs in UAE English Jobs in UAE Arrivals Jobs in UAE MS Office Suite Jobs in UAE Reservation Agent Jobs Ticketing Jobs Hotel Jobs Mall Jobs English Jobs Arrivals Jobs MS Office Suite Jobs Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?