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Reservations Agent

Al Manzel Hotel Apartments

Posted on March 7, 2018

3 - 4 years Abu Dhabi - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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A renowned Superior Hotel Apartments in Abu Dhabi is seeking for a dynamic individual to join their successful team as a Reservations Agent.
The Reservation Agent primary responsibility is to handle guest room reservation requests for the property , provide guest with hotel facility information and answer questions relating to the property and local area. To make & process reservations through proactive selling techniques to achieve room sales and revenue. The tasks include taking and replying to all reservations via telephone and also via emails. Review the availability as per minimum required. Extend full cooperation within and between other departments and prepare information and other related documents for reports. .
Ideal Candidate should posses below qualities :
Refined verbal and written communication skills
Must be able to type 35 - 50 wpm
Previous experience in hospitality preferred or knowledge about Hotel Operations
Ability to focus attention on guest needs, remaining calm and courteous at all times
Knowledgeable in the Reservation Operations and related applications systems(OPERA PMS) .


Hotels / Hospitality

Ticketing / Reservations

Keywords

Hospitality Written Communication Reservation Agent Operations Guest Verbaliness Executive Focus Opera

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