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Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Ensure clients satisfaction and adherence to Kempinski service standards.
Follow internal credit policy.
Follow up on lost business and bring information about them to the knowledge of the department superiors.
Spot-check reservations made the previous day and check all VIP arrivals.
Follow the internal up-sell programme for Reservations department.
Perform any other duties as assigned to them by management.
Desired Candidate Profile
- Minimum of 1 to 2 years experience in a similar position
- Preferably in an international, luxury five-star hotel
- English - excellent communication skills
- Should be result & quality driven.
- Entrepreneurial, straightforward, leader, team player, works well under pressure. people oriented.
- Passionate for European Luxury.
Company Industry
Department / Functional Area
Keywords
- Reservations Agent
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Kempinski Hotel
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury. Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service. For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual. In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
https://kempinski.pinpointhq.com/en/postings/89e6b3d5-cdf4-4b4a-bdf5-282598b4fbea
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