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RESERVATIONS MANGER

Accor Hotels

Posted on October 16, 2019

2 - 3 years Riyadh - Saudi Arabia

Any Nationality

Opening 01

Job Description

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Key tasks
As a Reservations Manager, you will manage a Reservations Department. A Reservations Manager handles, professionally and effectively, customer inquiries and converts sales opportunities that emerge with Guests and customers interactions that may contribute to hotel profitability. Specifically, the Reservations Manager will perform the following tasks to the highest standards:
Work with Sales and Marketing Teams to develop a strategic sales plan
Manage the Reservations Department to meet and exceed budgeted targets
Monitor revenue variance, constantly, to identify areas of concern and build an approach to maximize revenue
Develop accounts, proactively, and coach the Sales Team to develop accounts successfully
Seek opportunities, actively, to increase revenue
Understand the competitive marketplace through analysis of trends and data and build a strategic approach to manage trends
Develop the Reservations Team to ensure the constant delivery of excellent Guest and customer service
Recruit, select, and train Team Members


Hotels / Hospitality

Ticketing / Reservations

Desired Candidate Profile


Essential and optional requirements
Previous experience leading a busy Reservations Team in a competitive market
A passion for team coaching and development
Excellent organizational skills with a high level of accuracy
Excellent communication skills and ability to build effective long-term relationships
Excellent understanding of yield and diary management
Analytical approach to work

Excel

Power Point

Word

TARS

Op ra

Keywords

RESERVATIONS MANGER

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Accor Hotels

Founded in 1967 by Paul Dubrule and Gerard Pelisson in France, AccorHotels is a worldwide leading hotel group and market leader in Europe. AccorHotels includes a wide network of over 4,100 hotels in 95 countries. In the Middle East, AccorHotels’ strong network includes 88 hotels and 25,843 room s in 11 countries. Ranging from luxury to economy, the group includes a rich portfolio of 20 brands, each delivering a unique lifestyle and comfort to its guests in different parts of the world. Some of the brands include Fairmont, Thalassa Sea & Spa, Raffles, Sofitel, Pullman, Swissôtel, Grand Mercure, The Sebel, Novotel Mercure, Adagio, ibis, Jo&Joe, Mama Shelter, and Onefinestay. With more than 100 hotels opening every year, AccorHotels has achieved a leading position in Europe.





AccorHotels employs over 2,40,000 people with its 20 brands across the globe. The Group develops and unites its team around a common philosophy of ethical commitment and ensures to:

- Provide regular training for career development

- Offer the best benefits and working conditions to all employees

- Encourage open dialogue with employee representatives to improve their work life

- Create diversity and equal opportunity at work

- Encourage employees to innovate and adapt to the digital world





AccorHotels nurtures its talented workforce and is always on a lookout to acquiring the resources to develop its hotel projects with greater efficiency and flexibility, and enhanced profitability.

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