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Reservations Specialist

Conference Organizing Bureau

Posted on June 11, 2018

3 - 5 years Giza - Egypt

Any Nationality

Opening 01

Job Description

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Prepare proposals for the event, follow negotiations with different hotels & providing necessary documentations
• Arrange hotel accommodations for the company events and potential clients
• Correspond with hotels as necessary to follow up on pending reservations or research availability
• Receive information from hotels and input all data.
• Handle hotels new requirements, pending requests, adjustments, and cancellations.
• Ability to provide alternative hotel options in the case of non-availability situations & make bookings
• Maintain up to date knowledge of event management methodologies, the changes in the meetings business as well as innovative venue solutions - Effectively plan and manage all venue-related issues including rooms, food & beverage, menus, contract negotiations, site visits, and onsite management
• Manage and support multiple clients requirements and demands regarding hospitality, travel and hotel reservations
• Arrange air transportation (or any other transportation means required) for clients & international invited guests, provide customer service and address any travel problems - Handle all ticketing requests, provide alternative in case of sold out situations, ensure lowest airfare by comparing contracted and published commercial rates
• Verify accuracy of travel arrangements
• Maintain various databases of suppliers and vendors including internet bookings, ground transportation
• Develop travel policies and negotiate with vendors
• Attentive to customers reviews and feedback regarding accommodation, traveling, transportation & onsite hotel arrangements for a better operation in future

Advertising / PR / Event Management

Ticketing / Reservations

Desired Candidate Profile

Experience at least 3 years in the field of travel & hospitality
• Possess good communication & customer service skills
• Able to work under pressure prioritize workload while handling multiple tasks Adaptable and able to operate unsupervised
• Have sufficient industry knowledge; be able to conduct the research required of an event including travel, accommodation, catering and entertainment
• Proficient in Microsoft office products
• Fluent English and Arabic written and spoken
• Excellent organization, planning and multi-tasking skills Punctual, self-motivated, team player and dedicated to the job
• Ability to make quick decisions in critical situations & has the art of crisis management


Hospitality Catering Event management Ticketing Customer support Customer service Crisis management MS Office Reservation Research


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Conference Organizing Bureau

About this Company
COB is a leading specialist in conferences, exhibitions, events, incentives and destination management. With more than 18 years of professional experience in event management, COB offers end-to-end solutions, products and services for the successful management

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