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Reservations & Ticketing Agent

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Posted on July 13, 2018

3 - 5 years Giza - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Responsible for booking airline tickets for clients on Amadeus
• Respond to clients' requests in changing/cancelling the booking
• Inform clients with all booking details and refund policies
• Collect payments and maintain records of transactions accurately
• Follow up with clients to maintain a positive customer experience


Hotels / Hospitality

Ticketing / Reservations

Desired Candidate Profile

Bachelor's Degree
• Prior experience with Amadeus is a must
• Fluency in English
• Organized and able to work under pressure
• Excellent communication and presentation skills

Keywords

Customer service Customer support Amadeus Customer experience Ticketing Agent

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