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Restaurant Cashier

Millennium & Copthorne - MILLENNIUM

Posted on July 13, 2018

1 - 2 years Dubai - United Arab Emirates

Bachelor of Commerce(Commerce). Any Nationality

Opening 01

Job Description

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Welcome to our
World
Our Vision at Millennium & Copthorne
Middle East and Africa is to be the preferred hotel company for our guests,
colleagues, and owners while achieving exceptional growth.
We have an Ambition to operate 100
preferred hotels by the year 2020.
Job Location
Studio M is a chic urban hotel brand that
is part of the Millennium Hotels and Resorts.
Studio M provides thoughtful, well
designed spaces with the cool factor combined with stylish, high quality
rooms and integrated fuss- free technology. The stylish and contemporary Studio
M offers 215 rooms, 8 suites and 100 apartments designed with integrated
technology for both business and leisure travellers
Studio M is located near Dubai
International Terminal 2, Dubai Police Headquarters and Dubai Free Zone
Authority at walking distance to Al Qiyadah metro station.
Key Job Responsibilities
The role holder will contribute to the
performance of the hotel by implementing the sequence service to ensure guest
satisfaction. The Restaurant Cashier is responsible for processing payments
through cash, check or electronic card, making change, and handing out receipts
as per standard procedures. Handles
the billing and receiving of payments in all outlets in a timely, accurate and
profession manner which ensures guest satisfaction and minimizes losses to the
hotel. Assists the food and beverage team with food and beverage preparation,
service and clearing and cleaning in peak times.
• Process
payment transactions by collecting payment (through cash, check or
electronic card), making change, and handing out receipts as per standard
procedures.
• Maintain
knowledge of current sales, policies regarding payments and security
practices, in order to ensure policies are adhered to at all times.
• Open/close
cash registers on a daily basis, count money, ensure cash control is
maintained, perform handover when applicable and report any discrepancy.
• Compute
and record totals of transactions.
• Count
money in cash drawers at the beginning of shifts to ensure that amounts
are correct and that there is adequate change.
• Establish
or identify prices of goods, services or admission, and tabulate bills
using calculators, cash registers, or optical price scanners.
• Issue
receipts, refunds, credits, or change due to customers.
• Receive
payment by cash, credit cards, and any other means of payments acceptable
in the restaurant.
• Calculate
total payments received during a time period, and reconcile this with
total sales.
• Compile
and maintain reports and records.
• Keep
periodic balance sheets of amounts and numbers of transactions.
• Monitor
checkout stations to ensure that they have adequate cash available and
that they are staffed appropriately.
• Sort,
count, and wrap currency and coins.
• Professionally
handle enquiries billing and payment of bills in compliancy with the
hotel s established policies and procedures.
• Strictly
adhere to the hotel s established policies and procedures with regard to
the handling of payments, credit, house funds and shift hand over.
• Ensure
that sufficient stocks of checks, printed materials, cigarettes and small
denotation are available at all times in the outlet.
• Verify
the postings made by the wait staff on the pre-checking terminals and
where necessary to make amendments to items billed, number of guests, etc in
accordance with the hotel s established policies and procedures.
• Account
for all guests in numerical sequence, including those received from and/or
handled over to other cashiers as well as voided and/or cancelled checks.
• Ensure
the charged bill is checked against room number and name in accordance
with computer listing prior to posting.
• Ensure
that all work is balanced at the end of each shift and that the total,
balances with the computer s total.
• Inform
the Asst. F&B Manager of any problems encountered during shift and
clearly document in the outlet s log book. In urgent cases, call the
Income Auditor immediately, or in the absence the Manager on Duty.
• Ensure
that the cashier workstation is tidy and clean at all times.
• Assists
the food and beverage outlet team in peak and idle times.


Hotels / Hospitality

Cashier / Teller / Billing & Payment

Desired Candidate Profile

* Experience, Certification & Education
• High
School Degree/Bachelor in Accounting Degree
• 1-2
years of experience in customer service in a similar role
• Fluency
in English (verbal & non-verbal)

Keywords

Customer service guest satisfaction Income Auditor Credit cards Manager Technology Accounting Station Billing Monitoring Room

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Millennium & Copthorne - MILLENNIUM


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