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Restaurant Host / Hostess

Kempinski Hotel

Posted on May 7, 2018

2 - 3 years Dubai - United Arab Emirates

Bachelor of Hotel Management(Hotel Management). Any Nationality

Opening 01

Job Description

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Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
• Be knowledgeable of all services and products offered by the hotel.
• Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
• Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives.
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
• Ensure that the place of work and surrounding area is kept clean and organized at all times.
• Successfully perform opening and closing procedures established for the assigned outlet.
• Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Maintain and update the restaurants guest history.
• Maintain a legible and up to date reservation book.
• Maintain and coordinate the printing of the respective restaurant menus.
• Maintain excellent communication to all related departments i.e Guest Services and Concierge departments, Restaurant Reservations, All other F&B outlets, In Room dining and Banquet Service.


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

* Desired Skills & Qualifications:
• BA/BSc in Hospitality Management or related field preferred
• Previous experience in a F&B service role
• English excellent oral and written skills
• Additional language beneficial
• Excellent written and verbal communication skills
• Excellent organizational and time management skills

Keywords

Restaurant Host Service Hospitality management English Business Analyst Printing Verbal communication guest satisfaction Time management Writing skills Entertainment

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