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Restaurant Manager

Radisson Blu Hotel Dubai Media City

Posted on July 10, 2018

0 - 1 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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TASKS, DUTIES AND RESPONSIBILITIES
MAXIMISE GUEST SATISFACTION AND PROFITABITLITY BY MANAGING THE RESTAURANT
• Managing all activities of the restaurant
• Achieves restaurant revenue goals by executing marketing and sales strategies as established in the business plan
• Assists in the implementation of sales promotions and to take action to increase sales
• Greets and seats guests, and ensures that they receive prompt, courteous and efficient service
• Seeks actively to greet guests upon arrival and departure, and to be visible during their time in the restaurant
• Looks for creative ways to promote and execute strong guest relations activities and procedures with regular and VIP guests
• Ensures that restaurant premises, FF&E, silver, glass, porcelain etc. is clean and in good working order
• Checks regularly to ensure guests receive efficient, knowledgeable and courteous service, and high quality products
• Maximizes guest satisfaction by communicating customer specifications to kitchen
• Ensures readiness and compliance in case of last minute changes to reservations
MANAGE RESTAURANT SERVICE STAFF
Manages all restaurant service staff and supervisors
Utilizes leadership skills and motivation to maximize employee productivity and satisfaction
Challenges employees to achieve optimum revenue and service per employee
Monitors department s overall service, interaction with other departments, and team work daily, and takes action to improve
LAWS, REGULATIONS AND POLICIES
Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and sanitation, and alcohol regulations
HUMAN RESOURCES MANAGEMENT
Screens, interviews and selects potential employees
Checks that staff meets and exceeds guest expectations by training and encouraging staff to provide Yes I Can! Service
Identifies training needs, and makes sure staff receives training, including skills training to provide consistent, knowledgeable, and reliable service
Identifies employees with potential for promotion and/or transfer and makes recommendation to Food and Beverage Manager
Works closely with the Human Resources Manager on the following Human
Resources related tasks:
Performance appraisals
Coaching
Counseling
Discipline and grievance
Employee relations
EMPLOYEE RELATIONS
Fosters and develops effective employee relations between kitchen production and
restaurant service, as well as with other departments within the hotel
Keeps effective internal communications, including daily meetings with all staff to
ensure optimum team work and productivity
Looks for ways to motivate and challenge employees
HEALTH AND SAFETY
• Ensures that all potential and real hazards are reported and reduced immediately
• Fully understands the hotel s fire, emergency, and bomb procedures
• Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees
• Ensures that employees work in a safe manner that does not harm or injure self or others
• Stimulates and encourages a general awareness of health and safety
• Anticipates possible and probable hazards and conditions and either corrects them
• or take action to prevent them from happening
• Ensures that the highest standards of personal hygiene, dress, uniform, appearance,
• body language and conduct is maintained by all employees in the department

Contact: Marlene Jaictin

Reference: CatererGlobal

Job ID: 82253991


Hotels / Hospitality

Administration

Keywords

Food Safety Sales Strategy Employee Relations Hr Guest Satisfaction Guest Relationsiness Planning Training Management Supervisor

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Radisson Blu Hotel Dubai Media City


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