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Restaurant Team Leader

Casper & Gambinis

Posted on May 24, 2019

3 - 4 years Lebanon - Lebanon

Any Graduation. Any Nationality

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Opening 01

Job Description

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Prepares the weekly schedule and table rotation of employees, sends it to HOO for approval;
Retrieves & prepares the transaction report (Gross & Net) for E-filing and submits it to the HOO;
Prepares all reports related to promo, deletes and submits them to the HOO with clarifications;
Prepares the General Order report (Based on Par level sheet) via Business Portal (Nonfood items) and sends it to the HOO for approval;
Fills the Team Leader Log book & shares it with the Head of Operations;
Supports the Head of Operations in the daily operation;
Receives the daily cash out from waiters & prepares the report including tips sheet to the HOO accordingly;
Follows up regarding all administrative duties related to team members;
Fills all complaints related to the daily problems happened with customers and sends it to the HOO for approval;
Checks the opening & closing procedures checklist to make sure that the floor is ready to host customers and supports his / her direct reports in it;
Prepares the Fond de Caisse before shift in order to exchange money for waiters during service;
Checks the cleanliness & maintenance of the restaurant on a daily basis and coordinates with the HOO accordingly;
Coordinates with the Kitchen in Charge in case of any incident during the shifts;
Handles the deletion of all promotions, wrong orders on the system & table transfers;
Supports all staff during rush hours & coordinates with kitchen in case of any problem;
Solves all problems related to customers & visits each table for having feedback to measure the level of customer satisfaction;
Hosts all customers & handles the waiting list in case of any;
Handles all take away orders from customers;
Manages closing procedures & follows up on checklist;
Leads, manages & coaches all team members;
Follows up on the induction program of new joiners and provides feedback accordingly;
Performs other related tasks might as required from management


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Restaurant Team Leader

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Casper & Gambinis


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Website https://www.hirelebanese.com/jobdetails.aspx?id=171321


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