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Retail Customer Care Advisor

Etisal EG

Posted on November 13, 2019

1 - 3 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Deal directly with customers face to face.
• Respond promptly to customer inquiries and Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle product and service inquiries.
• Handle, Manage and efficiently deal with customer inquiries, complaints, and requests.
• Understand the process cycle and acts upon it.
• Attract potential customers by answering product and service questions; suggesting information about other products and services.
• Maintains customer records by updating account information.
job requirements
1 to 3 years

Telecom / ISP

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Education: Bachelor's degree with any relevant discipline.
• Language: Very Good command of the English language (written, orally).
• Experience: 1-3 years of customer care/customer service experience.
• Personality: High follow up and organizational skills with the ability to work under pressure


Retail Customer Care Advisor


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Etisal EG

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