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Retail Operations

Landmark Group

Posted on August 9, 2018

4 - 9 years Dubai - United Arab Emirates

MBA/PG Diploma in Business Mgmt, Any Graduation. Any Arabic National, Any GCC National

Openings 10

Job Description

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1.Drive Region Sales & growth for the concept
• Drive end to end retail/store operations
• Implement the mark down strategy in alignment with business/retail head directions
• Manage Concept frontline Staff including store managers for driving sales & operational excellence
2.Customer Focus
• Focus on customer lifecycle at stores ensuring satisfaction covering trends, shopping experience & competitors strengths
• Drive the footfall strategy for concept stores in the region
• Responsible for maintaining the event calendar (e.g., Sale, Ramadan, Back-to-School) in line with the concept strategy
• Leverages analytics on customer insights & millennials’ expectations to drive sales

3.Process Enhancement
• Drive retail excellence and brand consistency in the region by regular store visits and monitoring performance
• Ensure all regional stores are compliant to company policy on security, risk , cash control, employment, health and safety & brand standards.
• To leverage existing technology for process improvements


Retail

Data Entry / Operations / Back Office Processing

Desired Candidate Profile

Arab nationals from Top B-Schools will be preferred.

Job Experience:
• 4+ years of retail or FMCG experience
• Preferably, has exposure to GCC market.
• Preferably, Arabic Speaker

Required Leadership Skills
• Attitude – “Get Things Done” | Simple Execution & Focused Approach
• Navigating and managing expectations of concept leaders
• Maintains highly customer centric approach in operations
• Cultural Fit – Sense of purpose, Humility & Store focused approach

Keywords

Store Operations Store Management retail Retail Operations Operations Manage Customer Sales FMCG Arabic

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Landmark Group

The Landmark Group began its journey in 1973 with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates in the Middle East, Africa, and India. Currently, the Group operates over 2,200 outlets, encompassing over 30 million square feet across 21 countries.

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Contact

Name/ Designation:
Pierre Britto - -

Website http://www.landmarkgroup.com


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