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Retail Operations Manager - Meat Butchery

Client of Binding Partnerships

Posted on February 8, 2019

1 - 2 years Dubai - United Arab Emirates

Any Nationality

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Opening 01

Job Description

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Work Type:
Full Time
25000 to 30000

Expanding business within Dubai

Portfolio company of larger Private Equity backed venture

Retail Operations Manager - Meat Butchery
The primary role will be to manage all aspects of retail and sales activities within the 3 retail butcher shops. This will ultimately be responsible for ensuring profitable operations, continuous growth, and customer satisfaction.
Product & Operations Management
• Manage effective display and presentation of product mix, and optimal positioning of meat and non-meat products in retail space
• Develop an understanding and documentation of conversion recipes/factors of the variety of meat product offerings (raw input vs display output)
• Introduce efficient product mixing and waste control to enhance overall product yields
• Manage the perishability nature of meat products, and minimize out-of-stock and overstock situations to ensure fresh offerings
• Manage and track inventory records and conduct/report stock-takings on a weekly basis
• Control / reduce shop expenses in line with budgets, and ensure accurate completion of staff records including salary, leave and sickness reporting
• Ensure safeguarding and security of inventory, leasehold property, and implement POS-supported cash & card collection sheets
• Ensure compliance with safety and sanitation standards and regulations, mandated by Dubai Municipality
• Ensure compliance with Municipality requirements regarding weight, measures and labelling
• Maintain shops to comply with both Civil Defence standards and planned preventive maintenance
• Maintain meat / non-meat vendor relations, and effectively communicate to place orders and facilitate consignment arrangements, where applicable
• Manage the validity of trade licenses as well as shop lease renewals
Outlets Performance Management
• Produce monthly reports on volumes, sales and profits, and provide product sales mix analysis, inventory levels...etc
• Implement/monitor the retail operating plan and budget, and analyse monthly variance reports against targets and KPIs (alongside the CFO)
• Ensure that all performance issues are addressed (escalated if necessary), in an appropriate and timely manner
• Attend management meetings and steering committee meetings to discuss performance initiatives, as required
Marketing & Customers Management
• Plan and conduct direct marketing activities, promotional materials/offers, and participate in sales and catering events
• Implement E-commerce plan, and coordinate with IT support to manage online content
• Maintain positive customer relationships to sustain long-term repeat customers
• Introduce effective process to obtain customer information, and maintain and enhance customer database within POS
• Continuously seek feedback, escalate customer concerns to management, and work on increasing client satisfaction

Data Entry / Operations / Back Office Processing


Retail Operations Manager - Meat Butchery

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Client of Binding Partnerships

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