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Retail Operations Senior Specialist

Etisalat

1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality


, Posted on June 12, 2018 1 Opening

Job Description

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Handling all communications and coordination between Sales department and technology departments to ensure that System/Network/ users & customers problems are communicated & solved in a timely manner according to the service level agreements ensuring minimal interruption to normal work flow, CE & avoid revenue loss,
Qualifications Essential
Advanced Microsoft office
Perfect Usability of Computer/Windows
Qualifications Desirable
Technical/IT awareness
Experience Essential
Retail Background
Experience Desirable
More than 1 Year in retail


Industry Type : Telecom / ISP
Functional Area : Store Operations (for retail industry)

Keywords

Windows Customer Executive Service Retail Operations Workflow Manager Technology Networking

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Etisalat

Started out at UAE’s first telecommunications service provider, Etisalat has grown to be one of the world’s leading telecom groups. The international blue-chip organization is headquartered in Abu Dhabi and provides innovative solutions and services to its 163 million subscribers settled in 17 d ifferent countries across the Middle East, Africa and Asia. The telecom giant currently has the widest coverage of 3G and 4G mobile technologies in the UAE. It has established an extensive Fiber-To-The-Home (FTTH) network. In addition to this, the company has conducted expeditionary trials of 5G services in the UAE – the first-ever in the region. Due to its performance and world-class services, Etislata has won many major awards, including the prestigious annual GSMA’s Global Mobile Award.



The company’s mission is:



• To provide a best-in-class customer experience for retail and business

• To deliver attractive returns to shareholders while investing in the long-term future of the company

• To support economic development in all the markets it operates in



Etisalat’s vision is to become the most admired telecom group. Towards this goal, it strives to consistently promote innovation and offers first-in-market technologies in all the location where it is operating.



The company offers a challenging work environment to its employees by providing them a professionally rewarding experience. Etisalat believes in team work and promotes the same across all departments for achieving collective success.
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