Retail Sales Consultant Travelex Emirates Exchange Travelex Emirates Exchange LLC

Multiple Vacancies

Posted 15 min ago

Experience

0 - 6 Years

Job Location

Muscat - Oman

Education

Secondary School, Intermediate School(General (College Proprietary)), Bachelor of Architecture, Any Graduation

Nationality

Omani

Gender

Any

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities


  • Deliver excellent customer service.

  • Follow the sales process to maximize sales.

  • Understand features and benefits of all Travelex product lines.

  • Use every opportunity to upsell and cross-sell.

  • Recognize the warning signs of questionable transactions and mitigate possible effects of the sale.

  • Adhere to promotional marketing offers.

  • Manage till stocks.

  • Achieve individual KPI’s/target.

  • Fully investigate over and shorts (differences) and report.

  • Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements.

  • Ensure compliance to legal and corporate requirements.

  • Maintain high standards of housekeeping and presentation of stores.

  • Contribute to the success of the team.

  • Complete training within required timelines.


Desired Candidate Profile

  • Retail, cash handling and/or banking experience.

  • Good customer service skills.

  • Good numerical ability.

  • Good knowledge of product, services, and procedures.

  • Demonstrated experience working with computer systems.

  • Ability to work independently as well as in a team environment.

  • Ability to handle routine activities with attention to accuracy and detail.

  • Flexibility to work different shifts and locations as required.

  • English language skills.

General experience and personal qualities

Leadership

  • Self-aware with a high degree of personal and professional integrity.

Commercial Acumen

  • Protect the business by ensuring compliance to procedures, managing risks, and escalating as needed to protect the reputational integrity of Travelex.

Strong Relationships

  • The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders.

  • Proactive sharing of best practice to peers and teams for continuous improvement of performance in their area of expertise.

Employment Type

    Full Time

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Customer Service Representative
  • Team Collaboration
  • Customer Service
  • Sales Representative
  • Customer Experience Specialist
  • Visual Merchandising
  • Cash Handling
  • Problem Solving

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Travelex Emirates Exchange Travelex Emirates Exchange LLC

Travelex is… About passion! We are looking for candidates who want to build a career with us. If you are resilient and completely committed to the Travelex values, whatever your area of interest, we want to hear from you. We demonstrate a “can do attitude” working closely with your manager who will coach and support to bring the best out in you! We make sure learning and development is accessible to everyone. We provide a support network with tools to enable you to navigate a career and personal development path that matches your aspirations!

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Aghadeer Mahran - HR

Office 802 A, Sama Tower,12, Sheikh Zayed Road, Trade Centre First, Jumeirah Dubai, United Arab Emirates, P.O.Box 66865, Dubai, United Arab Emirates (UAE)