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Retail Store Supervisor

JOANNA

Posted on July 5, 2018

3 - 8 years $501 - $1,000 Ajman , Dubai , Sharjah - United Arab Emirates

Other(Other). Any Nationality Female

Medical Insurance, Paid Leaves, Travel Allowance, etc.

Opening 01

Job Description

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To provide excellent customer service by providing a friendly environment, which includes greeting and acknowledging every customer
Maintaining product knowledge, generating sales, merchandising, and safeguarding company assets
Maintain retail standards in all way for the effective running of the store
Responsible for managing a retail staff within a business.
Coordinates and synchronize the movement of pre-retailed merchandise from the store room to the various departments.
Keeps and maintains, coordinates the damaged and faulty stock as per company policies
Assist the new staff in training and work according to the company standard and values


Retail

Store Operations (for retail industry)

Desired Candidate Profile

KEY RESPONSIBILITIES
Store Operations:

Manage retail staff, including cashiers and back store team.
Meet monthly target objectives by analyzing variances & initiating corrective actions.
Ensure pricing is correct and all the merchandise is priced and security tagged.
Work on store displays in co-ordination with Vm Team.
Coach, counsel, train, and discipline employees.
Identify current and future trends that appeal to consumers.
Ensure merchandise is clean and ready to be displayed.
Maintain inventory and ensure items are in stock.
Keep up with fluctuating supply and demand from stockroom to floor.
Ensure promotions are accurate and merchandised to the company’s standards.
Ensure standards for quality, customer service and health and safety are met.
Monitor local competitors.
Ensure hours of operation are in compliance with local laws.
Maintain store's cleanliness and health and safety measures.
Organize and distribute staff schedules.
Preside over staff meetings.
Help retail sales staff achieve sales targets.
Manage different departments within the store.
Handle customer questions, complaints, and issues.
Customer Service:

Answering queries from customers and giving advice and guidance on product selection to customers.
Aid customers in locating merchandise ensure no customer is unattended
Responsibly dealing with customer complaints and Communicate customer requests and complaints to management.
Building Rapport with the customers and taking their feedback making sure viable feedback is worked upon
Inventory Management :

Ensures the department is always appropriately stocked and replenished at all times.
Correct rotation of stock on the shelves.
Maintaining adequate stock on shelves and correct signage’s are displayed.
Check on replenishments.
Receiving and storing the delivery of large amounts of stock.
Complete and appropriate feedback on fast and slow moving merchandise
Request and orders based on the current trends.
Skills:

Preferably Graduate
You must have a minimum of two years retail management experience, and be able to manage a diverse customer profile and expectations.
You must have a passion for retail, customer service, and be commercially focused with a solid understanding of the brand.
2-4 years of experience in retail sales
Managed a diverse team previously
Result Oriented
Customer Focus
Proactive
Team player
Flexibility
Decision-making
Problem solving
Good communication Skills
PresentableFashion trend knowledge
Adaptive
Interactive and soft spoken

Keywords

Store Supervisor Retail Operations Retail Sales Supervisors

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JOANNA

A career in Joanna means a life-long opportunity to explore your individual potential, continuous growth opportunity and the joy of working on the latest fashion trends alongside the finest people in the business. An inspiring combination makes Joanna an exhilarating place to be in.\r\n\r\nWe are lo oking for young, dynamic, energetic and self-motivated individual to join our multi-ethnic multi-cultural organization.\r\n\r\nIf you think you are the right one, click on the suitable vacancy below and apply now!
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Contact

Name/ Designation:
Praveen - Recruitment Manager

Address: dragon mart, dubai
Dubai
United Arab Emirates
299261

Website https://joanna-fashion.com


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* Q1: Are you willing to relocate as per job requirements & Start work immediately

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