Revenue - Reservations Agent (Saudi National) Rotana Hotel Posted on January 22, 2020 1 - 2 years Eastern Province - Saudi Arabia Diploma(Hotel Management). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Job DescriptionWe are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:Process and confirm guest room reservations made by clients on the phone, letter or faxInput all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservationsRemain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.Show complete product knowledge, understand rate structure and apply rate managementMaintain established filing system for all correspondence and collate reports as required by Reservations Manager or SupervisorPromote and maintain good public relations and endeavors to maximize businessMaintain an accurate room status at all timesEnsure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mailsOrganize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified Company Industry Hotels / Hospitality Department/Functional Area Chefs / F&B / Housekeeping / Front Desk Desired Candidate Profile Education, Qualifications & ExperiencesYou should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.Knowledge & CompetenciesThe ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies:Understanding the jobTeamworkTaking ResponsibilityRecognising DifferencesAdaptabilityCustomer FocusApply Now Keywords Revenue - Reservations Agent (Saudi National) REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Reservation Agent Jobs also searched Reservation Agent Jobs Hotel Jobs Hospitality Jobs Customer Service Jobs Communication Skills Jobs Service Delivery Jobs Public Relations Jobs Rotana Hotel Welcome to the world of Rotana. Since its inception, the company has grown to become the largest hospitality management company in the region - a brand not only widely recognized, but much admired.Rotanas strategic development is orchestrated by a team of professionals, who have exceptional internat ional experience and a fundamental understanding of the cultures and communities where it operates hotels More View Contact Details Contact Name/ Designation: - Website https://www.rotanacareers.com/en/saudi-arabia/jobs/revenue-reservations-agent-saudi-national-3777377/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?